Assistant Director, Division Maintenance Operations

Job ID:

240696

Location:

MD-Metro Bldg New Carrollton

Full/Part Time:

Full-Time

Posting Open-Close

11/22/2024

-

12/12/2024

Union

NRP

Regular/Temporary:

Regular

Job Description

Minimum Qualifications

Education

• Bachelor’s Degree in Automotive or Mechanical Engineering or a related field

• In lieu of a Bachelor’s Degree, a high school diploma or GED and four (4) years of vehicular mechanical maintenance or similar experience may be considered

Experience

• A minimum of eight (8) years of experience in rapid transit maintenance to include supervisory and/or management experience in the inspection and repair of a large inter/intra city bus fleet and responsibility for planning, coordinating and/or directing major bus, vehicle fleet maintenance functions

Certification/Licensure

• Possession of a valid driver’s license issued from jurisdiction of residence is required prior to appointment

Preferred

• N/A

Medical Group

Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.

Mission Essential Designation:

• In accordance with the Washington Metropolitan Area Transit Authority’s Continuity of Operations Plan (COOP) this job has been identified as critical to mission essential functions. Incumbents in this role may be required to report to or continue to work in the event of authorized office closings or service suspensions due to severe weather, natural disaster, fire, operational emergencies or related events.

Job Summary

The Assistant Director of Division Maintenance Operations is responsible for effective leadership, guidance, organization and staffing of Bus Maintenance functions. The incumbent assists bus maintenance leadership by advising on matters concerning operations, practices, procedures, polices and strategies. The incumbent assists in the oversight of assigned Bus Divisions including monitoring of daily maintenance, preventive and corrective maintenance, Heating, Ventilation, and Air Conditioning (HVAC), American with Disabilities Act (ADA) and District of Columbia (DC) Inspections, interior and exterior bus cleaning and service lane activities. The incumbent further assists and may lead in planning and management of operational activities and standardization of programs that improve performance. The incumbent develops, modifies and implements field operating procedures and techniques as necessary to ensure operations are conducted efficiently, safely and in conformation with accepted transit practices. May be assigned to independent projects in conjunction with other departments or to represent the Authority with outside agencies and organizations.

Essential Functions

• Adjusts bus assignments to accommodate operational needs. Oversees the management of all bus garages and assists in managing all Bus Maintenance resources.

• Conducts special studies and investigations to improve efficiency, validate complaints and/or solve other garage operations related issues. Coaches superintendents on proper techniques and how to deal with operational situations. Ensures that staff are properly trained, and the appropriate equipment is readily available.

• Develops and manages the office's maintenance, repair, and inspection programs. Evaluates the operating schedule to ensure appropriate staffing.

• Establishes and maintains relationships with individuals and organizations across the Authority to ensure representation of Bus Maintenance concerns. Establishes and promulgates operating rules and regulations.

• Participates in the design for the construction of bus facilities, incorporating input from garage managers and staff pertaining to operational needs and efficiencies.

• Ensures bus maintenance employees are properly trained and have appropriate equipment to respond to, rectify problem(s) and restore normal operations in a timely manner; ensures operation of bus systems are maintained to the highest standards and in accordance with all applicable codes/polices.

• Monitors division performance. Visits bus garages to ensure adherence to quality standards with maintenance and repair work.

• Oversees inspection and testing of newly purchased equipment prior to acceptance.

• Prepares and presents oral and/or written reports/recommendations regarding problems, trends and other concerns to identify and facilitate corrective action plans.

• Performs special assignments for Bus Maintenance/Engineering and Bus Services leadership. Works with the Chief Financial Officer (CFO)’s Office of Budgets to prepare annual and long-range forecasts of the Office of Bus Maintenance (BMNT) Division operational and capital activities.

Other Functions

• Investigates employee grievances. Meets and negotiates with the unions to resolve or settle conflicts between employees and supervisors and other issues and provides counseling and guidance to staff members.

• Acts as a trouble-shooter or special projects officer as directed.

• Implements and enforces emergency contingency plans in the event of an emergency.

• Maintains a high level of technical knowledge and understanding of state-of-the-art technology.

• Requests additional resources to resolve maintenance issues. Reviews consumer complaints and provides input on best resolutions.

• Serves as a member and advisor of the union negotiation team. Supports and acts in the absence of the managing director necessary.

The essential duties listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:

• Skills and/or behavioral assessment

• Personal interview

• Verification of education and experience (including certifications and licenses)

• Criminal Background Check (a criminal conviction is not an automatic bar to employment)

• Medical examination including a drug and alcohol screening (for safety sensitive positions)

• Review of a current motor vehicle report

Closing

WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.