Assistant Vice President, Ambulatory Operations - Robert Wood Johnson University HospitalReq #:0000165518

Category:Leadership

Status:Full-Time

Shift:Day

Facility:RWJ New Brunswick

Department:Administration

Location:

Main Hospital - New Brunswick, One Robert Wood Johnson Place, New Brunswick, NJ 08901

Assistant Vice President, Ambulatory Operations - Robert Wood Johnson University Hospital

Job Overview:

In conjunction with Operations Leadership, the Assistant Vice president (AVP) will provide oversight in developing, managing, strategizing, and implementing various programs to support the Ambulatory footprint of the RWJUH campus and RWJBH system mission. The AVP will support the leaders of ambulatory areas, both with RWJBH and Rutgers Faculty Practices, in order to deliver safe and efficient care. The AVP will focus on improving employee engagement, patient experience, quality, financial stewardship, and operational efficiencies.

Qualifications:

• Master s degree in business, healthcare administration, or public health administration required

• Minimum of ten (10) years of leadership or operational experience related to healthcare industry required. Strong health system background preferred

• Strong leadership skills to motivate teams, set goals, and drive results

• Strategic mindset to contribute to the development and execution of business strategies

• Ability to rapidly respond and adapt in environmental circumstances and system priorities

• Excellent communication, leadership, problem solving, and analytical skills required

• Understand financial principles to ensure efficiencies in all areas

• Ability to work closely in multidisciplinary teams

• Strong decision-making ability proven track record of results

• Conflict resolution and facilitation comfortable in various types of team dynamics and change management

• Creative and critical thinking to develop solutions to complex issues and processes

• Strong written, verbal, and presentation skills

• Ethical judgement and high integrity when facing unique situations

• Proficient in Microsoft Office

Essential Functions:

• Planning and Designing Services

• Supports the RWJBH System s overall mission and vision

• Establishes and integrates standards of care and practice in all areas of responsibility

• Takes a leadership role in the development of patient care programs, policies, and procedures that are focused on best in-class patient care

• Participates in the development and implementation of the plan for providing care to the community

• Gathers, assesses, and acts on information regarding patient satisfaction

• Works with members of the leadership team to develop and implement organizational strategy while achieving financial efficiencies

• Improving Performance

• Participates with leaders from the governing body, senior leadership, clinical leadership in planning, promoting, and conducting division-wide performance improvement activities

• Responsible for implementing an effective and ongoing program to monitor, evaluate, and improve the quality of care delivered to patients for the areas of oversight

• Continuously assess and improve the division s performance

• Ensure that services are paid for in a cost-effective way

• Establish improvement activity aimed at ensuring compliance with all federal and state regulations and accrediting organizations

• Business

• Responsible for coordinating all business operations, including financial activities for the effective management and operations of ambulatory areas on the RWJUH campus

• In conjunction with the Vice President, the AVP will lead the development of new business to maximize revenue opportunities to sustain and build the programs

• Interact with and maintain collaborative relationships with regional and national leaders to identify, evaluate, and pursue potential business relationships

• Oversee the development, direction, and coordination of the clinical and business operations to provide management and leadership to staff

• Engage in strategic planning for associated programs and departments

• Develop methodologies to standardize workflows in HOPD clinical departments to drive throughput, access, and patient experience across all ambulatory departments

• Hospital Community and External Affairs

• Serve as a key member of the leadership team and will attend the meetings of the Joint Management council and Operations committee on a regular basis

• Work closely with the executive and senior leadership team in broader areas of planning and development

• Develop personal and professional credibility, gain respect and built trust both internally and externally

• Build a positive and trusting relationship with the clinical team physicians, nurses, and other medical professionals

• Be a leader in assessing the current state of ambulatory revenue cycle to determine potential opportunities for improvement

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Additional Information:

Benefits and Perks

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

• Paid Time Off (PTO)

• Medical and Prescription Drug Insurance

• Dental and Vision Insurance

• Retirement Plans

• Short & Long Term Disability

• Life & Accidental Death Insurance

• Tuition Reimbursement

• Health Care/Dependent Care Flexible Spending Accounts

• Wellness Programs

• Voluntary Benefits (e.g., Pet Insurance)

• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

RWJBarnabas Health is an Equal Opportunity Employer