Job Information
Stanley Black and Decker Director, Employee Experience & Engagement-New Britain, CT, United States-Hybrid in New Britain, Connecticut
Hybrid – New Britain, CT or Towson, MD; or remote
Come build something that matters.
It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of more than 50,000 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.
The Job:
In this newly created role, the Director of Employee Experience (EX) & Engagement will play a pivotal role in driving the success of our organization by developing and implementing strategies, programs, and initiatives to enhance our employee experience, drive positive employee engagement, foster a culture of inclusion, and evolve our talent strategy to ensure alignment with SBD’s values, goals, and business objectives. In this role, you’ll be part of our Talent Management team working as a hybrid employee if located near New Britain, CT or Towson, MD otherwise, you’ll be remote. What you’ll be doing:
Employee Experience (EX): Lead SBD’s employee experience like the customer experience, using feedback from our team members to co-create and deliver a powerful employee experience strategy with impactful action plans that help our employees thrive. Influence the entire employee lifecycle, including the way employees onboard, connect, collaborate, and celebrate success focused on developing a best-in-class experience for our employees and teams.
Employee Engagement : Develop and implement programs to enhance employee engagement, including driving a modern approach to listening through surveys, feedback mechanisms, and action plans that improve overall engagement and retention. Establish best practice toolkits and deploy regional to support employee engagement efforts.
Employee Value Proposition (EVP) : Partner with Talent Acquisition, Total Rewards, Marketing, Communications, HRBPs, business leaders, and other key stakeholders to launch and maintain SBD’s EVP and set SBD apart from other companies. Design and deploy meaningful experiences to bring our EVP to life and sustain the experience over time and across locations/geographies.
Culture & Values : Partner closely with our DE&I team to champion and drive initiatives that promote a productive, inclusive culture anchored to our values by leveraging data from assessments and surveys to understand cultural dynamics and inform actions for improvement. Coach and advise leaders and business partners, introducing and facilitating culture and wellbeing programs across the enterprise.
Reporting & Analytics: Conduct regular assessments and analysis of workforce demographics, performance, employee engagement, and other key experience metrics to identify and prioritize areas for improvement, build business cases with ROI, track progress over time, and drive continuous improvement.
Program Management: Lead the planning, execution, and delivery of high-impact projects. Develop detailed project plans, set clear milestones, manage resources and budgets, and ensure timely completion of deliverables. Proactively communicate, establish rituals and routines, manage governance, and identify and resolve issues and risks.
What Success Looks Like in this Role
Top quartile employee engagement scores with progressive improvements in prioritized areas YOY
Established KPIs to measure effectiveness and value of EX initiatives, opening doors of opportunity and business alignment for future investments
Improved attraction and retention metrics as identified and prioritized with key cross-functional partners (e.g., Talent Acquisition)
Proactive identification of EX priorities, challenges, and solutions based on voice of our customer data and insights
What You Bring to the Role
You have a “can do” attitude and pivot quickly in a fast-paced, dynamic environment. You’re not looking for a boring job, but one where you can lead through change, influence the future, and persevere with positive energy and resiliency throughout the entire process.
You operate well “in the gray” when answers aren’t always clearly defined. You’re willing to take initiative, think outside the box, and go beyond an initial request to bring feedback and the best ideas to life.
You care about high-quality work and accuracy. You have high attention to details, are well-organized and keep the team organized. You are always one step ahead, anticipating what’s next to meet deadlines and rarely needing someone to follow up because you’re “on it” and make things happen.
You appreciate direct communication. You’re both an active communicator and an eager listener. You’re comfortable with candid feedback and view setbacks as an opportunity to learn and grow.
You want to be part of a winning team. You’re a person who embraces being pushed out of your comfort zone and eager to learn from others. You’re a collaborative and trustworthy teammate, leader, and HR partner. Your curiosity and thought leadership add value to each conversation.
The Person:
You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:
Bachelor’s degree in human resources, organizational development, business administration, or a related field required; Master’s degree preferred.
Minimum 10 years of previous experience in talent management, employee engagement, communications, or related roles with increasing scope and complexity.
5+ years leading end-to-end employee survey deployments, including employee engagement, focus groups, and other measurement tools, with data analyses, research, reporting, action planning, and executive-level report outs with simple, clear narratives and impacts.
Experience working in and managing teams in large, multinational organizations.
Ability to create scalable solutions across a multi-national organization and build plans to impact and influence change.
Comfort working in highly ambiguous roles with the ability to create structure and direction where little exists.
Curiosity and strong desire to learn and understand our business and operating model.
High sense of urgency and results-focused combined with a service orientation.
Excellent verbal and written communication and presentation skills along with ability to communicate effectively at all levels.
Strong interpersonal and time management skills. Ability to manage and prioritize multiple projects and priorities in a fast-paced environment.
Strong project management and organization skills.
Strong computer proficiency (Excel, Power Point, Word, Outlook, Teams, etc.).
Availability to travel on an as-needed basis (estimated at no more than 25%).
The Details:
You’ll receive a competitive salary and a great benefits plan, including:
Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement.
Discounts on Stanley Black & Decker tools and other partner programs.
And More:
We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to:
Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
Learn: Have access to a wealth of learning resources, including our digital learning portal.
Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity, and inclusion
Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.
What’s more, you’ll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us!
#LI-SZ1 #LI-Hybrid
We Don’t Just Build The World, We Build Innovative Technology Too.
Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.
Who We Are
We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.
Benefits & Perks
You’ll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.
What You’ll Also Get
Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.
Learning & Development:
Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).
Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.
Purpose-Driven Company:
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.
EEO Statement:
All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.
If you require reasonable accommodation to complete an application or access our website, please contact us at (860) 827-3923 or at accommodations@sbdinc.com . Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password.
Know Your Rights: Workplace discrimination is illegal (eeoc.gov) (http://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)
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