Focus Account Manager Your tasks The Focus Account Manager (FAM) will be responsible for identifying, pursuing, and implementing new business opportunities with assigned focused accounts that are critical to the strategic growth of TUV SUD's medical device business primarily within the America's. This role is central to driving revenue through a deep understanding of customer needs, leveraging cross-functional resources, and establishing and maintaining relationships with key stakeholders, including VP and Directors, technical, financial, and operational leaders within the customer organizations both centralized and decentralized. The FAM will lead the entire sales process, from opportunity identification to contract closure, working closely with sales teams, market segment managers, lab staff, and certification management teams across regionally and globally. This role is pivotal to TUV SUD's success in expanding its medical device testing business and requires a proactive, strategic thinker with a customer-focused approach. Key Responsibilities: Account Strategy Development and Execution: Develop, implement and adjust customized account strategies for each assigned global account to achieve revenue targets and increase share of spend in the medical device testing market and that speak to the customers needs. Establish and maintain strong, long-term relationships with key stakeholders and achieve customer satisfaction within assigned accounts, including C-suite executives, technical, financial, and operational leaders. Develop and present tailored value propositions and solutions that meet customer needs, demonstrating TUV SUD's expertise and capabilities. Lead and update the CRM system on the entire sales process, including prospecting, qualifying leads, conducting needs assessments, developing proposals, negotiating contracts, and closing deals. Conduct regular business reviews with customers to assess satisfaction, address concerns, and identify opportunities for service expansion. Act as a liaison between the customer and internal teams to ensure clear communication of customer needs, expectations, and feedback. Must be able to take complex customer problems and turn them into clear actionable items. Track and report on key performance metrics, including revenue growth, customer satisfaction, account penetration, and market share making adjustments as needed to meet or exceed objectives and prepare monthly management reports on progress and barriers Your qualifications Bachelor's degree in the life sciences or business Proven track record in sales and account management, preferably within medical device testing or a closely related industry. Strong understanding of medical device regulations, testing processes, and certification requirements. Excellent communication, negotiation, and relationship-building skills. Ability to work effectively across regions and cultures, with a willingness to travel as needed. Proven track record to work in a matrix environment. Ability to travel up to 50% of time Additional Information Equal Opportunity Employer - Disability and Veteran TUV SUD America, Inc. is an equal opportunity, affirmative action employer and considers qualified applicants for employment without regard to race, color, creed, religion, ancestry, marital status, genetics, national origin, sex, sexual orientation, gender identity and expression, age, physical or mental disability, veteran status and those laws, directives, and regulations of Federal, State, and Local governing bodies or agencies. We participate in the E-Verify Employment Verification Program. For more information on applicable equal employment regulations, please refer to the following: Details Benefits Paid vacation time Competitive compensation Retirement savings plans Structured professional development Long-term-service awards Wellness benefits Home office Family care benefits Employee events Sick leave Flexible working hours Employment type Full ti e / regular Work model remote Job location New Brighton Country United States Job category Other Target Groups Required experience Professionals 0 - 2 years of experience Organizational unit Reference number 142504 Contact TUV SUD Recruiting 1-800-888-0123careers.us@tuvsud.com Apply nowPrintAdd to my favorites Share About TUV SUD as Employer At TUV SUD we are passionate about technology. Innovations impact our daily lives in countless ways, and we are dedicated to being a part of that progress. We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are TUV SUD. Established more than 150 years ago in Germany, TUV SUD is a leading global provider of technical services with more than 28,000 highly skilled employees across 1,000 offices worldwide. For over 30 years, throughout 33 locations, it is TUV SUD America's priority to create a safer future. To protect people, property and the environment from technology-related risks; we drive consumer protection, digital transformation, sustainable development, and urbanization. Find out more about TUV SUD T V S D America, Inc. is an equal opportunity, affirmative action employer and considers qualified applicants for employment without regard to race, color, creed, religion, ancestry, marital status, genetics, national origin, sex, sexual orientation, gender identity and expression, age, physical or mental disability, veteran status and those laws, directives, and regulations of Federal, State, and Local governing bodies or agencies. We participate in the E-Verify Employment Verification Program.