JOB REQUIREMENTS: WHO WE ARE We\'re a global team of over 20,000 engineering, manufacturing, supply chain and sustaining service experts who partner with customers to bring their products to life through inspired innovation and world-class customer service. From surgical devices and health monitors to warehouse robotics and space products, we partner with our customers to help create the products that build a better world. Whether you\'re looking to start, make a change or advance your career, find your path at Plexus Corp. and make an impact. WHY WE LOVE IT Engaging and challenging projects that fulfill and develop you. People that inspire and empower you to realize your full potential. Leadership and development programs to support your career goals. We believe that our people create our best Plexus. At Plexus, we value the ideas generated by our collective uniqueness and recognize that the diverse backgrounds, life experiences and perspectives of our team members enable us to create the innovative products that build a better world. Because of this, we encourage people of all backgrounds to apply to our positions, and will look at candidates holistically, balancing work, education and additional experiences. HOW YOU WILL DO IT Purpose Statement: Creates, manages, and executes the account strategy for a set of assigned customer(s). In this role, the Customer Director will represent the voice of the customer to the customer team and the voice of Plexus to the external customer. Key Job Accountabilities: Create a working account plan which includes strategies/tactics to increase profitable revenue, account penetration and engagement points (including manufacturing, engineering and sustaining services). Develop innovative and creative solutions that will help further differentiate the Plexus service offering with our customers. Successfully execute plans while engaging the broader Plexus organization, as appropriate, while continually improving customer satisfaction and \"stickiness.\" Ensure Plexus meets or exceeds the expectations of customers. Advocate for customer needs within Plexus and represent Plexus\' needs and interests to the customer. Translate the needs and interests into action that meets or exceeds customer satisfaction goals and creates mutual benefit for Plexus. Lead a cross-functional Plexus team that includes engineering, manufacturing, supply chain, costing, financial and legal experts to ensure we continue meeting or exceeding customer expectations and needs. Increase Plexus\' revenue and profitability. Establish clearly defined financial objectives for customers.... For full info follow application link. Our Values and How We Lead behaviors guide our processes. Plexus does not make employment decisions based on race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status. We are proud to be an Equal Opportunity Employer (EOE) and encourage all to apply today! ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/58D7DA9C526E4014