Summary You will serve as a Supervisory Human resources Specialist (Employee Benefits) in the Department of Navy Civilian Benefits Center of OCHR NORFOLK OPERATIONS CENTER. Responsibilities You will perform as Head of the Specialized Retirements Branch responsible for ensuring the functions of the branch are fully executed accurately, with high quality, and timely in providing retirement benefits to serviced customers. You will serve as subject matter expert reviewing all new regulations and DoD/ DON instructions and develop the Civilian Benefit Center (CBC) implementation strategy. You will provide direction on complex issues regarding special retirements in accordance with federal laws, regulations, and policy. You will counsel and develop and provide training in federal retirements and benefits for internal and external customers. You will document work performed in BATS or related electronic tracking system for federal retirement and benefits. You will develop employee benefits guidance and standard operating procedures for retirement, FEGLI, FEHB, TSP, unpaid compensation benefits, and processing of death claims. Requirements Conditions of Employment Qualifications GS13: Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-12 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Experience providing expertise in comprehensive and thorough knowledge of laws, regulations, policies and precedents pertaining to complex issues in federal civilian retirements (e.g. disability retirements, optional and mandatory retirements under FF, LEO, and ATC special retirement provisions). Experience providing advisory counseling services to customers in retirement and benefits on the impact and implications of benefits and retirement laws, regulations, entitlements, and obligations. Experience developing training, writing standard operating procedures (SOPs), Corporate Business Processes (CBPs), local forms for federal retirement briefings, and/or composes responses to Congressional inquiries. Experience directing a staff in operations focused in federal retirement systems and services ensuring quality and timely customer support in retirement benefits, health/life insurance, TSP, and death claims. Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education Additional Information This position is covered by the Department of Defense Priority Placement Program. Additional vacancies may be filled by this announcement. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category (score 85) or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application: 1) agency notice; 2) most recent performance appraisal; and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/career-transition/ Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position. PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation.