Job Information
Allegheny Valley Association of Churches, Inc. Self-Sufficiency Case Manager in NATRONA HEIGHTS, Pennsylvania
Time Requirements
§ 40 Hours per week: Monday-Friday between the hours of 9:00 am to 5:00 pm
§ Occasional weekends and evenings may be needed with flex time necessary to accommodate participants' needs
§ As necessary to complete the job responsibilities
Job Requirements
§ A minimum of a Bachelor's Degree in social work, workforce development or related fields and/or it's equivalency in experience.
§ Valid PA driver's license with reliable vehicle
§ Have or be able to obtain and maintain mandatory clearances
§ Ability to case manage program participants adequately through both office and home visits
Purpose
§ To be responsible for the supervision, organization, and coordination of the activities of the AVAC Brighter Future Self-Sufficiency program.
§ To provide case management and self-sufficiency building services to low-income individuals and families seeking assistance with education, job training and employment.
§ This is a highly responsible professional position providing assessment, management, and advocacy services to program participants.
Skills Needed
§ Proficient in Microsoft applications: Word, Excel, Outlook
§ Ability to learn and maneuver the county database for CSBG funded programs.
§ Must be assertive with excellent verbal and written communication skills.
§ Ability to relate to program participants and establish a positive rapport in a respectful, non-judgmental manner.
§ Must be able to work independently, as well as effectively within a team.
§ Knowledge of Allegheny County community services resources.
§ Must have a working knowledge of workforce development resources and be able to refer appropriately.
§ Ability to handle stressful situations in a reasonable, calm manner and be able to always maintain professionalism and confidentiality.
§ Must be well organized and have the ability to keep and maintain files as needed.
§ Must be able to attend workshops, trainings, and meetings as needed.
§ Willingness to travel locally.
Responsibilities
- Perform general case work services for all adults enrolled in the program
- To engage clients in the self-sufficiency process and the steps necessary to achieve this goal
- Responsible for maintaining daily records of clients
- Responsible for writing progress notes, discharge summaries, and creating individualized goal plans
- Provide and manage referrals to other programs and advocate on behalf of the participant when necessary
- Maintain a file for each client in Synergy in accordance with requirements from funders and the agency. Files should consist of, but are not limited to: All required intake information, Individualized goal plan, Detailed progress notes, Financial literacy: budgets, credit scores, etc., and all written correspondence and documentation of any financial assistance given.
- To record and do research for all requests for financial assistance before submitting them to the Executive Director for approval.
- Provide financial education services to enrolled participants including budgeting, obtaining credit reports, assisting with credit repair plan, financial goal setting and effective follow-up services.
- Develop knowledge of and working relationships with potential employers and other employment resources (CareerLink, etc.)
- Provide a positive role model to participants, offering support and guidance in life skill development (e.g., parenting, employment, budgeting, and housing concerns). Serve as an advocate with community service agencies.
- Conduct exit interviews with participants leaving BFSS.
- Attend community wide meetings sponsored by the Allegheny County Dept. of Human Services and other social service committees as related to position, on an as-needed basis.
- Work cooperatively with other agency staff
- Provide monthly reports to the Allegheny County Dept. of Human Services, and all other reports requested.
- Provide a monthly report to the Executive Director for the Board of Directors meetings.
- Provide a report to the Executive Director for the annual General Assembly and Planning Session.
- Assistance at fundraising and special events as needed.
- Other duties may be assigned at the direction of the executive director.