Communications Support Specialist

Job Category: Engineering and Technical Support

Time Type: Full time

Minimum Clearance Required to Start: None

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Local

The Opportunity:

CACI is seeking an experienced Senior Communications Support Specialist who will offer high-level communication support to senior executives at the U.S. Department of Homeland Security (DHS), specifically within the Office of the Chief Information Officer (OCIO) Front Office. Ideal candidates should possess government experience in executive communications support and a significant background in managing executive-level communications operations.

This position is hybrid onsite/telework with onsite requirements 2-days per week on average and as required to support designated events. Onsite locations are in Springfield, VA and National Harbor in Oxon Hill, MD.

Responsibilities :

The Senior Communications Specialist will provide advanced communications support services including, but not limited to, Media Relations, Analytics Reporting, Executive Outreach, 508 Compliance Review, Notification Management, and Correspondence/Task Tracking in a fast-paced, time-sensitive environment.

• Responsibilities include, but are not limited to:

• Schedule, coordinate, prepare executive leadership for, and assist with facilitating meetings.

• Support the development of executive level briefings, papers, and correspondence as required.

• Gather, analyze, and interpret data from various sources, to support OCIO Communications Plans and organizational objectives.

• Conduct research utilizing print and digital resources, archives and records, and interviews to develop clear, understandable messaging that achieve DHS OCIO communication objectives.

• Create, modify, route, and distribute communication notifications in accordance with the communications plan.

• Develop and implement surveys utilizing questions, forms, reports, and dashboards.

• Assist with drafting communications and notifications as required.

• Prepare and distribute Communication Analysis Reports for communication deliverables, specifying recommendations and edits to enhance deliverables in achieving the strategic goals, objectives, and target audience.

• Review, screen, sort, log and distribute incoming communications.

• Support, scribe minutes, develop and maintain document library and archival records documenting meeting proceedings.

• Manage electronic and physical files in compliance with DHS Record Management Policies.

• Remain current in daily press and media developments.

• Additionally, the Senior Communications Specialist will assist and support to the Program Manager by:

• Assisting with day-to-day operations like helping manage daily tasks, allowing the program manager to focus on higher-level strategic issues.

• Filling in for the program manager when the program manager is unavailable by making decisions and keeping projects moving forward.

• Managing assigned projects and providing oversight to other projects or areas within the larger program.

• Coordinating with team members and serving as a liaison between the program manager and various team members or stakeholders.

• Assisting with developing project plans, timelines, and strategic initiatives.

• Monitoring progress and reporting by tracking project milestones, compiling reports, and keeping the program manager informed of developments.

• Identifying and resolving issues that arise during program execution.

• Assist in managing available resources and ensuring efficient use of personnel.

• Oversee quality assurance processes to maintain program standards.

• Facilitate communication between program personnel, client, and other stakeholders

Qualifications:

Required:

• Ability to obtain DoD Security Clearance

• Ability to obtain Department of Homeland Security (DHS) Entry On Duty (EOD) - Active EOD preferred

• MA/MS and 7 years’ experience in a related field, or equivalent (equivalency includes BA/BS + 10 years applicable experience or AA + 12 years applicable experience)

• Strong organization and communications skills and ability to work collaboratively with Senior Government Leaders.

• Excellent interpersonal skills and able to relate effectively with program employees, government/client representatives, and internal organizational functional representatives

• Exceptional Written and Verbal Communication Skills consistent with communication at the federal senior executive level.

• Advanced proficiency utilizing Microsoft SharePoint, SharePoint Online, Microsoft OneDrive, Microsoft Office 365 (PowerPoint, Excel, Word, etc.), Microsoft Teams, and Shared Drives for content management, workflow, and collaboration.

• Strong initiative to proactively establish relationships, setting up working groups to achieve outcomes, finding opportunities to innovate and improve value as well as provide new ideas for improvement.

• Ability to receive vague guidance, conduct research to better understand requirements, and achieve high quality results

• Ability to work independently on a complex task with little direction and management oversight.

• Ability to create external outreach plans, manage large scale events, and develop partnerships.

• Ability to understand the day-to-day operational needs of customers, experience to anticipate requirements and identify risks, a bias for action, and initiative to implement improvements.

Desired:

• Experience using notification and tracking systems to manage communications and responses, action items, deliverables, milestones, and performance status.

• Experience reviewing communications deliverables for 508 compliance

• Ability to discover relevant data, understand the context in which it is being used, and apply experience analysis to turn data into useful information

• Ability to provide advice and counsel to senior officials

• Ability to manage multiple projects and requirements simultaneously in a diverse and dynamic environment with short-notice and under high pressure in high visibility situations

• Experience developing, measuring, and assessing performance metrics – ability to make adjustment recommendations based on data and analytics

• A collaborative, team-centric attitude and enthusiasm that encourages outreach and partnership

• Experience managing SharePoint Online (SPO) pages, repositories, and developing workflows.

What We Can Offer You:

• We’ve been named a Best Place to Work by the Washington Post.

• Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

• We offer competitive benefits and learning and development opportunities.

• We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

• For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

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What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI takes pride in fostering a diverse and accessible culture where every individual feels supported to chart their own path. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Your potential is limitless. So is ours.

Learn more about CACI here. (https://careers.caci.com/global/en/life-at-caci)

Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here (https://careers.caci.com/global/en/employee-benefits) .

The proposed salary range for this position is:

$77,200 - $162,200

CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected characteristic.