Job Title:

Sr Representative, Facilities (Onsite- USA Nashville, TN)

Job Description

The Sr. Representative- Facilities staff member will help manage the day-to-day operations as we grow at the site. This role will be responsible for all vendor management, critical systems, security processes, and front desk support.

A NEW CAREER POWERED BY YOU

Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World’s Best Workplaces,” “Happiest Employees,” and “Best Companies for Career Growth” awards every year? Then a/an Sr. Representative, Facilities position at Concentrix is just the right place for you!

As a/an Sr. Representative- Facilities, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

WHAT YOU WILL DO IN THIS ROLE

As a/an Sr. Representative- Facilities, you will:

· SPECIFIC RESPONSIBILITIES (Facilities):

· Assembles & Installs whiteboards, pictures, shelves and other wall hangings and furnishing products

· Performs and co-ordinate with trades regular emergency generator testing and fueling & HVAC repair

· Performs and co-ordinates with trades and technicians, fire systems service, repair, testing and inspections

· Respond to all Facilities critical equipment alarms during regular hours and after hours

· Applies paint to building interiors, equipment, fixtures, paint or stain cabinets, doors and woodwork, filling in and/or smoothing drywall surfaces

· Replaces minor electrical fixtures such as fuses, sockets and switches – arranges for servicing and repair

· Assist in occasional janitorial functions

· Moves, repairs and/or replaces office furniture and equipment

· Orders, stores and distributes maintenance, janitorial and office supplies

· Co-Ordinates repair of security cameras, magnetic locks and card readers

· Spreads salt and shovels snow from walkways and entrances

· Assists operations in preparation for special events

· Identifies and corrects safety hazards

· Installs, maintains and repair plumbing fixtures including clogged drains, sinks, urinals and toilets, replaces washers/leaky faucets and flush valves.

· Participates and works with joint health and safety committee

· Develops, implements and maintain energy savings programs with operations

· SPECIFIC RESPONSIBILITIES (Administration)

· Track and document expenses

· Monitor invoices and ensure payments are on time

· Work with vendors to obtain quotes for work, input in the Purchase Order system

· Track building asset lists and equipment

· Proficient in Outlook for email

· SPECIFIC RESPONSIBILITIES (Security):

· Control of general access to the facility. Monitoring of security cameras and review of daily security logs

· Photograph all new employees & create security badges

· Activate and deactivate Visitor cards, temporary employee cards and employee cards

· Trouble shoot or manipulate security doors and equipment

· Generate attendance reports for Management

· Trouble shoot and repair security systems

· Generate monthly card holder audits and match to HR active lists

· Escort Visitors/Contractors inside the building.

· Respond to all security alarms during business hours and after hours

· Investigate and report all security issues

· Assist reception with monthly card audits on all temp employee and visitor badges

· Monthly inspection on all fire safety equipment and log findings

· And additional duties directed by leadership, deliver expert customer experiences…with a smile.

YOUR QUALIFICATIONS

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Sr. Representative- Facilities role include:

· Education/Knowledge:

· High School Diploma or equivalent

· Knowledge of procedures used in scheduling and organizing work

· Excellent communication skills

· Problem solving skills

· Knowledge of safety principles and practices in building maintenance work

· Knowledge of methods, materials, tools and equipment required in carpentry, painting, electrical, plumbing, HVAC, concrete work and hand tools

· Knowledge of the operations of fire safety and emergency power systems including emergency generators in commercial buildings

· General methods and practices used in a variety of building trades, such as carpentry, general construction, electric, plumbing, painting, and heating/air conditioning systems.

· Basic computer skills related to data entry/retrieval. & Microsoft Office

· Basic principles and practices of record keeping.

· Five years of building maintenance with a range of skills, activities and equipment

· Demonstrated hands on mechanical aptitude

· Ability to read, write and perform fundamental arithmetic calculations

· Ability to perform semi-skilled maintenance and repair work at the journey level in one or more of the following trades: plumbing, painting, carpentry, HVAC, fire safety systems and emergency generators, access control systems

· Read and understand blueprints, construction drawings and schematics.

· Must have a driver’s license and access to a reliable motor vehicle.

· Keep extensive records and prepare detailed reports of work done, time spent, and materials used.

· Perform hand and bench work using power tools and other equipment

· Must understand basic blueprints and work from rough sketches; prepare rough sketches.

· Excellent communication skills

· Able to work independently and as a team

· Self-Starter

· Proficiency in fast-paced multi-tasking

· Eagerness to learn new technologies

· Must reside in the United States or have a valid U.S. address for residence

WHAT’S IN IT FOR YOU

One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:

· Paid training and performance-based incentives

· Lucrative employee referral bonus opportunities

· Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more

· 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)

· Health and wellness programs with trained partners to help promote a healthy you

· Mentorship programs that support your rewarding career journey

· A modern, state-of-the-art office setting with advanced technologies and a great team

· Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support

· Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

· A range of other perks and benefits

REIMAGINE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”

Location:

USA Nashville - 621 Mainstream Drive

Language Requirements:

Time Type:

Full time

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)

Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

•English (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf)

•Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf)

To request a reasonable accommodation please click here (https://jobs.concentrix.com/global/en/reasonable-accomodation) .

If you wish to review the Affirmative Action Plan, please click here (https://jobs.concentrix.com/global/en/affirmative-action) .