Description

Introduction

Do you have the career opportunities as a Senior Product Analyst you want with your current employer? We have an exciting opportunity for you to join the nation's leading provider of healthcare services, HCA Healthcare.

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

• Free counseling services and resources for emotional, physical and financial wellbeing

• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

• Employee Stock Purchase Plan with 10% off HCA Healthcare stock

• Family support through fertility and family building benefits with Progyny and adoption assistance.

• Referral services for child, elder and pet care, home and auto repair, event planning and more

• Consumer discounts through Abenity and Consumer Discounts

• Retirement readiness, rollover assistance services and preferred banking partnerships

• Education assistance (tuition, student loan, certification support, dependent scholarships)

• Colleague recognition program

• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

Our teams are a committed, caring group of colleagues. Do you want to work as a Senior Product Analyst where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary and Qualifications

Position Summary

Provides development, subject matter expertise, and support for the Centralized Patient Placement Capacity Bed Management Command Center applications. This role requires focus on data analytics, Data Warehouse, GCP, and endpoint outbound validation and data usage. Ensures adequate support for Bed Management applications and all integrations into potential systems, including coordination and assistance with the product implementation and issue resolution, and working with the appropriate IT&S teams (e.g. Networking, Security, Cloverleaf, Clinical Systems, Client Support Services, DBAs, etc.). On-site Facility and appropriate Vendor application resources as necessary.

Major Responsibilities:

Project Development

• Provide Business Analysis support for the Capacity Bed Management applications business including process flows, identifying pain points, and feature gaps. Requires focus on data analytics, Data Warehouse, GCP, and endpoint outbound validation and data usage.

• Provides expertise in process design and communicating requirements to product development, external solution providers, testing, and education/training

• Act as a Product Analyst within Capacity Bed Management with system Integrations, including requirements gathering, design, guiding development, and testing

• Elicits and documents business, user, functional and non-functional requirements. Creation of requirements deliverables for Transfer/Command Center Products

• Leads in requirements validation and feasibility analysis with respect to Capacity Bed Management

• Create high level and detail design specification that will enable, help troubleshooting day to day build activities

• Estimate work effort required in delivering Capacity Bed Management features and capabilities.

• Develop and support opportunities for Automation

• Assist and guide the hardware infrastructure team (on-Prem and Microsoft Azure) in Capacity Bed Management Integration configuration/customization for different environments

• Accurately report issues and status to project management

• Possess knowledge and experience with different phases of testing (unit testing, integration testing, performance testing)

• Possess excellent communication skills to interface with various stakeholders from business consumer to technical staff

• Be incorporated into vendor development teams from design to deployment of enterprise services

• Research and become the Subject Matter Expert (SME) on the interaction of the Capacity Bed Management source systems as well as interaction with business users

Product Support

• Lead troubleshooting activities

• Is subject matter expert for assigned applications

• Work on assignments involving the use of various technologies both Legacy and new application releases

• Direct the performance of simple, moderate and complex troubleshooting / Maintenance assignments within the department. Expected to multitask

• Able to establish and meet due dates

• Provide after-hours/on-call support as needed

• Able to build strong relationships within business owners, department and with other project team members

• Looks for ways to improve how and what we develop and makes suggestions

• Take ownership of responsibilities, working individually or with teams to accomplish goals

Qualifications

• Experience with Teletracking Bed/Capacity Management a plus

• Experience working in large Enterprise Application Saas Model systems

• Experience with HL7 interfaces to applications

• Experience with IT security requirements and compliance teams

• Experience with reporting tools and data warehousing (Micro strategy, Qlikview etc.)

• Experience with Data analytics, Data Warehouse, GCP, and endpoint outbound validation and data usage.

• Able to succinctly communicate verbally and in a variety of media

• Demonstrated ability to facilitate diverse groups of people in a problem-solving environment

• Strong interpersonal skills and proven leadership skills working with diverse and complex projects

• Detailed oriented and analytical with good organization skills

• Must have the ability to prioritize multiple activities and tasks simultaneously and adapt to a rapidly changing environment

• Strong problem and issue resolution experience and create quality deliverables

• Possess good written and verbal communication skills and be able to communicate effectively with individuals at various levels within the organization

• Highly motivated and be able to work independently with little supervision.

Physical Demands/Working Conditions

• Overtime may be required to meet deadlines

• Performs other duties as assigned

• Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement.”

Education & Experience:

• Bachelor's degree Preferred

• Master's degree Preferred

• 5+ years of experience in a leadership role Preferred

• Or equivalent combination of education and/or experience

Knowledge, Skills, Abilities, Behaviors:

• Service and Quality Excellence: Ability to demonstrate an uncompromising commitment to delivering exceptional care to create an unmatched value proposition for our patients.

• Honor our Mission and Values: Ability to build trust and act with authenticity to cultivate a culture of integrity, inclusion, and mutual respect.

• Effective Decision Making: Ability to make timely, informed decisions that are in the best interest of our patients, employees, providers, community and HCA.

• Attain and Leverage Strategic Relationships: Ability to develop and strengthen collaborative relationships with both internal and external stakeholders to advance the care of our patients and the growth of HCA.

• Lead and Develop Others: Ability to lead others to accomplish organizational goals and objectives; provide meaningful coaching and mentoring to increase the capabilities of individuals and teams and drive employee engagement.

• Communicate with Impact: Ability to deliver information in a clear, concise, and compelling manner to effectively engage others and achieve desired results.

• Achieve Success through Change: Ability to identify opportunities for improvement and innovation, remove barriers and resistance, and enable desired behaviors.

• Drive Execution and Financial Results: Ability to commit to the success and financial wellbeing of HCA by challenging others to excel and hold themselves and others accountable for achieving results.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Senior Product Analyst opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.