Overview

The Parking Ambassador will provide visitors with excellent customer service and any information needed for their visit.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Frontline-11.6.23.pdf) | Front Line Team Members | (Programa de Beneficios de ABM)

Basic Qualifications:

• Must be 21 years of age or older with Valid Driver's license

• No experience required, and on-the-job training provided

• No high school diploma, GED or college degree required

• On the job training provided

Preferred Qualifications:

• One (1) year of prior customer service or similar experience preferred

Responsibilities:

• Approach citizens and guests, introduce themselves and ask if they need any assistance with parking, directions, or any other information

• Offer hospitality services to guests and creates a positive first impression

• Anticipate and responds to guest's needs in a friendly and positive helpful manner

• Communicate clearly and professionally

• Enact facility emergency procedures when necessary

• Remain calm, professional, and polite when working with disgruntled guests

• Maintain knowledge of relevant products, policies and procedures

• Direct customer to appropriate department based on their needs

• Work as a team player and actively contribute to the efforts of all other departments

• Attend all required meetings and training sessions

• Provides optimal levels of customer service wherever possible

A good job for someone just entering the workforce or returning to the workforce

Military and veteran friendly employer, veterans and candidates with military experience encouraged to apply

REQNUMBER: 92457

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.