Responsible for overseeing sales orders to ensure timely delivery of goods to customers, with a focus on maintaining order integrity and proactive communication to promptly address any issues. Success in this role requires strong organizational skills, a customer-centric approach, and becoming proficient as a subject matter expert within Philips’ Order Desk Commercial Operations team.

Your role:

• Ensure order integrity and timely communication with both internal and external customers to resolve any discrepancies in order dates.

• Update customer order details promptly in Project Management and ERP systems as directed by the Project Manager.

• Align factory confirmed delivery dates with project manager requested dates and take necessary actions to minimize discrepancies.

• Track order shipments through Merge Center and customer sites, utilizing logistical databases and carrier websites to ensure on-time and complete deliveries; expedite deliveries when necessary.

You're the right fit if:

• You have a Bachelor’s degree or equivalent combination of education and or relevant business experience preferred

• You’ve acquired 2+ years of Supply Chain related business experience is preferred

• 2+ years of business systems experience (ex: SAP/ ERP systems, MS Office, Siebel) & Quality Management systems (ICS Control, SOX etc.) preferred.

• Possess excellent verbal, written, and the ability to communicate clearly with both internal and external customers

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business.

• Discover our rich and exciting history.

• Learn more about our purpose.

• Read more about our employee benefits.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

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It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Equal Employment and Opportunity Employer/Disabled/Veteran