Description

Introduction

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Clinical Appeals Team Lead with Parallon you can be a part of an organization that is devoted to giving back!

Benefits

Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

• Free counseling services and resources for emotional, physical and financial wellbeing

• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

• Employee Stock Purchase Plan with 10% off HCA Healthcare stock

• Family support through fertility and family building benefits with Progyny and adoption assistance.

• Referral services for child, elder and pet care, home and auto repair, event planning and more

• Consumer discounts through Abenity and Consumer Discounts

• Retirement readiness, rollover assistance services and preferred banking partnerships

• Education assistance (tuition, student loan, certification support, dependent scholarships)

• Colleague recognition program

• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the Parallon family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Clinical Appeals Team Lead to help us reach our goals. Unlock your potential!

Job Summary and Qualifications

The Compliance Nurse Team Lead is responsible for providing clinical input or interpretation for denials that have remained unresolved or have been escalated by the Shared Service Center (SSC) operations pre-established protocols. This position will be critical in supporting the dispute resolution strategy focused on denial cash conversion.Tracking large case volumes efficiently and effectively, with technology, while providing the highest levels of customer service and attention to details is required. The Compliance Nurse TL will be assisting the Director of Payer Analysis with training, education and performing on-going quality assessments of the Dispute Resolution Compliance Clinical team.

What you will do in this role:

• Provides introductory and ongoing training and education to Dispute Resolution Compliance Nurse staff to ensure that policies and procedures are followed

• Meets with the Director regularly to effectively communicate and resolve issues, set and prioritize goals and improve processes

• Assists with staff communication, providing updates, resolving issues, setting goals and maintaining standards

• Assists Director with development and implementation of project and department action plans

• Perform on-going quality assessments of the clinical staff in the Dispute Resolution Department to ensure accurate completion of clinical reviews

• Act as a clinical resource to the Dispute Resolution Clinical team for complicated cases

• Identifies clinical documentation issues and work to correct the errors in a timely manner

• Identifies problem accounts and escalates as appropriate

• Demonstrate understanding of use of all Medical Necessity software, including but not limited to InterQual©.

• Demonstrate ability to interpret medical payer policy requirements

• Strong ability to research evidence-based practices

• Contact appropriate parties (internal and/or external) as needed for additional information to properly formulate and evaluate a clinical summary.

• Review and apply contract language as necessary to clinical summaries

• Utilize payer administrative manuals to dispute denied claims

What qualifications you will need:

• Associate’s Degree in Nursing required

• Prior supervisory experience preferred

• Minimum one year case management experience required

• Relevant education may substitute experience requirement

• Currently licensed as a registered nurse (RN) or in the state(s) of practice and/or has an active compact license, in accordance with law and regulation

Parallon (https://parallon.com/) provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Clinical Appeals Team Lead opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.