Job Information
North Central College, IL Campus Safety Officer in Naperville, Illinois
Employment Status: Staff
Description of Key Responsibility:
Provide security services to the college community by enforcing College policies, patrolling campus, and securing assigned areas or buildings.
Patrol assigned zones observing campus activity, responding to concerns and deterring criminal activity.
Develop and demonstrate a multicultural awareness and contribute to cultivating
an inclusive, diverse and respectful College community.
Demonstrate civil and inclusive behavior when interacting with staff, faculty, students and visitors to the College. Promote a flexible, collaborative and inclusive work and living environment and engage in educational opportunities to increase awareness and understanding of diversity and inclusion.
Escort students and employees around campus and/or to the remote parking lot as requested. Actively patrol campus property and buildings on foot, by vehicle, Segway or bicycle.
Maintain key control and/or access to secure and restricted locations. Monitor key card access to academic and residential buildings on campus.
Respond to burglar alarms, fire alarms and system trouble alarms.
Assist students, employees, and approved guests by unlocking buildings or residence hall rooms as appropriate.
Respond to campus situations including disputes, violations of College policy, medical and other emergencies. In cases of illness or injury, provide emergency first aid and/or CPR / AED to ill/injured persons, or assist in the transportation of persons when necessary. Coordinate with the Naperville Police and Fire Department and/or the Residence Life staff in responding to emergencies.
Assist with evacuations when fire alarms sound and direct individuals to safe areas in the event of severe weather. Warn campus community when severe weather is likely.
Intervene in and document behavior which is inconsistent with College policy or disruptive to the campus community.
Complete necessary administrative forms/reports related to campus safety. Provide accurate information and documentation of all information from participants and/or witnesses. Complete a Daily Activity Report and other paperwork as assigned by the Director or Assistant Director.
Provide vehicle jump starts to employees and students as needed.
Assist Director and/or Assistant Director in conducting investigations or special projects as requested.
Provide security services to organizations that rent the use of college property.
Appear in DuPage County Court and campus conduct hearings regarding incidents that occur in the college community when necessary.
Provide traffic/crowd control during scheduled activities or during emergency situations as necessary.
Enforce state, local and college parking rules and regulations. Keep excellent records of all citations and ensure that tickets are properly submitted to be entered into the system for tracking purposes and payment.
Apply vehicle immobilization boot per department protocol.
Attend regular training including an overview of college and department policies, patrol and lock up procedures, city and state laws, customer service, crisis management, confrontation skills, conflict, resolution, report writing, self‐defense, parking enforcement, radio communications, safe driving practices, first aid, and working with faculty and staff.
Become CPR / AED , First Aid and Narcan trained within 90 days of employment.
Attend external training courses, classes, and seminars related to campus safety, which are offered by various agencies and companies to further develop protective service skills and knowledge.
Attend monthly staff meetings, quarterly division meetings and established training throughout the year.
Assist, as directed, in the hiring and training of new campus safety staff. Provide guidance and direction to student officers working within Campus Safety, as necessary.
Be approachable, attentive and responsive to requests for basic information and directions given to students, faculty, administration, staff and/or the general public.
Maintain positive relations with external law enforcement agencies to obtain or exchange relevant protective service information. Assist external law enforcement agencies when requested with issues concerning college students, faculty/staff and/or guests.
Fill departmental collateral assignments as assigned by a supervisor, such as monthly assignments concerts, special events, and sporting events.
Clean and fuel campus safety vehicle(s).
Provide programs and presentations, which promote safety and security to students, faculty, administration and staff. Conduct one program per academic year.
Perform other work‐related duties as assigned.
OTHER KEY RESPONSIBILITIES
Support the College’s mission, vision and values, and contribute to the advancement of the College’s Strategic Plan.
Demonstrate a strong commitment to continuous quality improvement.
Demonstrate civil and inclusive behavior when interacting with staff, faculty, students and visitors to the College. Promote a flexible, collaborative and inclusive work and living environment and engage in educational opportunities to increase awareness and understanding of diversity and inclusion.
Education/Training:
High school diploma or GED is required.
Must pass the College’s basic security training during the first 90 days of employment. Must be able to possess a certification in emergency CPR / AED and First Aid within the first 90 days of employment.
Experience:
Prior security, military or law enforcement training or experience, or a combination of education and experience from which comparable knowledge and skills are preferred. No record of convictions or moral turpitude.
Experience in campus safety in a higher education setting is preferred. Ability to apply campus rules and regulations, write and complete timely incident reports accurately, and maintain a detailed security log. Strong interpersonal and communication skills and the ability to effectively work and interact respectfully within a diverse and inclusive environment; a minimum of 21 years of age.
Licenses or Certifications:
Possession of or ability to obtain an Illinois Driver’s License and must meet the eligibility requirements to drive a College vehicle. Acceptable driving record is required.
Position Summary:
This position requires the flexibility to work a variety of shifts including, days, afternoons and overnights.
To provide for the safety, security and protection of persons, buildings and/or property within the college community, by enforcing state laws, federal laws and college policies as outlined in the student handbook. To promote safety consciousness among the entire campus community and to provide within given limitations, a secure environment for students, faculty, administration, staff, and guests of the College. To provide leadership for student campus safety officers. North Central College’s full-time and on call staff are expected to report for work fit for duty, which means able to perform their job duties in a safe, appropriate and effective manner, free from the adverse effects of physical, mental, emotional and personal problems.