Job Information
Hub International Receptionist in Napa, California
Overview:
Established in 1993, Paul Hanson Partners has developed a reputation as an expert in insurance products & related services to the transportation industry & currently insure more than 4000 moving & storage agents, van lines & contract drivers across the nation. Paul Hanson Partners is a division of Specialty Program Group, LLC part of HUB International Limited (“HUB”). When you join the team at HUB International, you become part of the 5th largest global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. Becoming a part of HUB means that you thrive in an entrepreneurial and fast paced team environment supported by over 15,000 professionals in 500 offices across North America.
Primary Duties
Lead the phone team by answering the main line incoming calls, on the 1st ring when possible.
Complete and/or update all daily activities/tasks assigned on a daily basis.
Complete special administrative and office projects as needed.
Opening, date stamp and scan mail and incoming checks to the appropriate folder. Once checks have been stamped you are responsible to personally give to appropriate PHP accountant for processing.
Prepare all outgoing mail including overnights and priority mail.
Keep track of incoming Fed Ex, UPS deliveries and scan and distribute accordingly as instructed in reception procedures.
Monitor inventory and the ordering of office supplies, kitchen supplies, toiletries, and special printer supplies to ensure we do not run out.
Assist with coordinating and communicating with visitors, maintenance companies, building vendors and property manager per Managements request.
Assure at all times PHP is presented in the utmost professional manner to insurers, managing general agents, customers, vendors and the community.
Maintain confidentiality regarding any employee, customer or agency information.
To learn PHP procedures and to adhere to those at all times.
Job Requirements:
Knowledgeable in Microsoft office products (Outlook, Word, Excel, PowerPoint)
Must be able to have good judgement to make informative decisions when considering handling escalated and urgent matters, etc.
Strong oral & written communication skills
Adhere to employee manual including confidentiality requirements
Comply with Carrier partner(s) service practices & procedures
Provide additional support to Department Manager on special tasks/projects as needed
To process all Urgent tasks within two hours of receipt, by the end of business at the very least
To Treat all employee's with respect and courtesy in all business and personal matters
Desired Schedule: Monday – Friday; 7am – 4pm
Disclosure required under applicable state or municipality regulations: The expected salary range for this position is $22 - $23 an hour and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions.
#SPG
Department Office Administration & Clerical
Required Experience: 1-2 years of relevant experience
Required Travel: No Travel Required
Required Education: High school or equivalent
HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here athttp://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.
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Hi, we’re HUB.
In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.
When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.
And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.
About HUB International
Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.
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