Overview

The Ambassador Customer Assistant provides assistance and information to Airport passengers.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Frontline-11.6.23.pdf) | Front Line Team Members | (Programa de Beneficios de ABM)

$15 PER HOUR/BIWEEKLY

Basic Qualifications:

• Must be 21 years of age or older

• No high school diploma, GED or college degree required

• No experience required and, on the job, training provided

Preferred Qualifications:

• One (1) year of customer service or similar work experience preferred

Responsibilities:

• Act as a Welcome Ambassador for arriving passengers

• Greet and engage with passengers in and around the terminal area to offer informational assistance

• Communicate effectively with passengers regarding airport and airline services available

• Assist the Airline Passenger Assistant (aka Wheelchair Agent) with transporting passengers in wheelchairs to and from flights

• Escort unaccompanied minors

• Assist with baggage as required

• Monitor and enforce carry-on baggage size requirements

• Coordinate passenger lines at check-in to ensure a smooth, orderly and efficient flow of passengers during peak times

• Provide assistance to passengers using kiosks to check-in

• Assist the Aircraft Cabin Agent (aka Aircraft Cleaner) with the grooming of aircrafts to maintain a clean and elevated inflight experience for passengers

• Transfer and distribute wheelchairs as needed

• Alert maintenance employees about malfunctioning restrooms, elevators, or other equipment.

• Report hazards and incidents encountered in daily operation

• Follow safety precautions at all times

A good job for someone just entering the workforce or returning to the workforce.

Military and veteran friendly employer, veterans and candidates with military experience encouraged to apply.

REQNUMBER: 106828

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.