Overview

Come join the Small Business Group - Product Development, as a Staff Technical Program Manager for QuickBooks Online QB Accounting Automation. The SBSEG Technical Program Manager’s Mission is to accelerate the outcomes of the SBSEG Product organizations by driving for clarity among chaos and uniting cross-functional teams to operate with velocity.

What you'll bring

• Strong Program Management experience, including 5 or more years leading multiple complex software-as-a-service (SaaS) development projects.

• Excellent influencing skills. Demonstrated ability to work in a matrix environment and ability to influence at all levels and build strong partnerships across organizations in delivering the best outcome of complex programs.

• Outstanding communication skills appropriate for executive-level audiences visually communicating goals of program, relationship to business goals, and other relevant success criteria.

• Good understanding of SaaS technologies or demonstrated ability to collaborate with engineering teams on complex technology programs with Kanban, Agile and Scrum development methodologies.

How you will lead

Portfolio

• Connect the dots across various programs within a portfolio to simplify the ‘why/what/how’

• Partner with the Portfolio Leadership Team to unblock/guide program teams’ delivery

• Identify and/or simplify portfolio level processes enabling the org to operate smoothly

• Strong ability to enable the core team manage dependencies at scale through structure and right sized processes

Program

• Develop a program structure and drive a program operating cadence to bring together technically complex, cross-organizational teams

• Drive creation of program roadmaps and execution plans across all phases of planning, development, and production readiness and launch

• Collaborate with leaders in executive teams, product management, engineering, and other groups to achieve program goals

• Quickly pinpoint and resolve critical issues/risks. Clearly communicate actionable solutions, striking an effective balance between business needs and technical limitations

• Share executive level program status, risks, dependencies, and change control information across the organization and at all levels

• Ability to influence stakeholders at all levels leading to quick decisions

General

• Demonstrates strong leadership skills with ability to influence

• Result oriented strong team player with ability to anchor stakeholders to primary objectives and outcomes

• Strategic thinker and effective communicator

• Thrive in establishing order and clarity amongst ambiguity and chaos

• Highly collaborative with desire to continuously streamline and improve processes where needed

• Ability to scale up to at least 10 scrum teams and comfortably work boundaryless with cross functional teams

• Anticipate, recognize, and work through resistance or setbacks independently

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.