Overview

Come join the Intuit FinTech Payments Platform as a Software Engineer. Intuit Fintech is your trusted financial expert empowering financial prosperity for businesses and consumers through a convenient, powerful, AI-native fintech platform providing fast and easy access to funds at the time of need. We process millions of transactions every day across various payment methods. Millions of customers and merchants send billions of dollars moving at light-speed through our systems annually.

What you'll bring

• 5+ years of related experience with software development team, reliability or engineering excellence experience preferred

• Expert in one of the following: Automation, Monitoring tools, Cloud Operations

• Solid AWS experience

• Solid and comfortable with backend or full stack coding and scripting: strong experience with Java/J2EE, Go, Python, REST, SOAP, JSON

• Skilled in software development lifecycle processes. Experience with SCRUM and Agile Development

• Knowledge of current trends and best practices in the modern SaaS technology landscape

• Experience in leveraging Amazon Web Services for building scalable applications

• High adaptability and flexibility

• Work well under pressure

• Easy to work with: you communicate well, collaborate, and harness people around you during crises

• “Do whatever it takes” attitude

• Have a passion for working on systems that are highly reliable, maintainable, scalable, and secure

• High energy, self-starter with a positive mindset and with a "can do" attitude

• Years experience in Fintech with large-scale payment systems

Operational Excellence:

• Proactively identifies and resolves product stability issues, thereby improving quality and availability

• Expertise in designing and implementing advanced CI/CD and automation/resiliency concepts such as Progressive Rollouts and Failure Modes and Effects Analysis (FMEA)

• Identifies and drives resiliency, cost optimization, and process improvements

• Manages and performs on-call duties to ensure operational excellence and quick resolution of production incidents

Software Fundamentals:

• Writes and reviews code to eliminate complexity while ensuring security, scalability, performance, testability, resiliency, and maintainability

• Expert at diagnosing and resolving cross capability issues, with a focus on tooling and observability

• Enhances test coverage including unit tests, end-to-end tests, and integration tests to maintain production system robustness

• Experience with metrics, monitoring and alerting tools such as Splunk, Wavefront, AppDynamics, Prometheus, and Pagerduty

Design and Architecture:

• Promotes standard practices for tooling, monitoring, and observability

• Develops tools that focus on improving system observability, including metrics, logging, and tracing

Communications:

• Ability to convince people of their design, especially for tooling and observability solutions that ensure system reliability and performance

• Is receptive to feedback from peers and acts accordingly, particularly in high-pressure incident resolution scenarios

• Collaborates with other team members to solve problems more effectively, emphasizing cross-functional collaboration during production incidents

• Demonstrated ability to explain complex technical issues to both technical and non-technical audiences

How you will lead

• Be the first level of support and handle and investigate incidents, production issues, and alerts

• Identify, design and build tools that are focused on tooling work and observability work, ensuring high availability, scalability, and performance of our production systems

• Ensure the highest standards for engineering design, implementation, and testing

• Accurately scope effort, identify risks and clearly communicate trade-offs with team members and other stakeholders

• Investigate production issues and provide valuable insights to the core teams

• Pursue and resolve complex technical problems and share key learnings

• Stay aware of industry trends and make technology choices and strategic decisions

• Collaborate closely with peers, cross-functional teams and business units to define, prioritize, sequence and scope business and functional requirements and drive results forward for Intuit

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.