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Intuit Principal Technical Program Manager in Mountain View, California

Overview

Intuit’s Platform Acceleration Group is seeking a Principal Technical Program Manager to join our Intuit Data Exchange (IDX) Platform organization. Intuit’s IDX Platform drives data integration and automation capabilities, and is the central data-exchange platform for all of Intuit products. The platform is a durable and key strategic lever for our business.

We are looking for a passionate, results-oriented, and strategic technical program manager to define and deliver innovative platform solutions. The candidate should understand system design and platform architecture, thrive in a fast-paced environment, be comfortable with ambiguity, and drive customer outcomes across Intuit. The right candidate for this role is someone who has a strong technical, product and program background in an agile environment, is invigorated by working within a large, complex organization, and has superpower abilities to communicate and influence at all levels. She/He will have a relentless focus on the customer, use data to inform decision making, and will be strategically focused to build durable platform solutions for our most important customer problems.

What you'll bring

  • BA/BS in Computer Science, Information Systems or equivalent degree. Experience in platform organization is a plus

  • Proven experience driving organizational change

  • 10+ years of Program Management team leadership experience, including 8 or more years leading multiple complex technology-focused programs

  • Extensive experience driving programs across multiple business units with differing business requirements

  • Excellent leadership skills. Demonstrated ability to work in a matrix environment, and ability to influence at all levels

  • Exceptional ability to build strong relationships and leverage those relationships to influence across organizational boundaries

  • Outstanding communication skills appropriate for executive-level audiences visually communicating goals of program, relationship to business goals, and other relevant success criteria. Extensive experience in the same

  • Demonstrated ability to build strong partnerships across organizations in delivering the best outcome of complex programs

  • Demonstrated ability to collaborate with engineering teams on complex technology programs with Agile development methodologies

  • Experience in product or customer data integration platforms is a plus

  • PMP Certification is a plus

How you will lead

  • Drive and own Technical Program Management for the IDX Platform initiatives with touch points around the globe (MTV/LA/ISR/IDC/AU)

  • Manage a portfolio of programs aligned with one of the IDX Platform’s strategic capability domains, while partnering with the core leadership as a trusted advisor and enabler

  • Build trust and drive change on the most critical and complex programs across Intuit organizations & across geographies

  • Partner with the product delivery team to unblock/guide program teams’ delivery and operate smoothly

  • Develop a program structure and drive a program operating rhythm to bring together complex, cross-organizational teams

  • Drive creation of program roadmaps and execution plans across all phases of planning, development, and production readiness and launch

  • Collaborate with key stakeholders in executive teams, product management & engineering, and various cross-functional teams to effectively drive towards program outcomes

  • Quickly and effectively, identify and clarify the critical issues and dependencies that need action and drive them through to closure

  • Communicate results clearly and in actionable form

  • Effectively balance business needs versus technical constraints

  • Communicate progress across the organization and at all levels; includes program status, risks, dependencies and change control

  • Partner with the leadership team to create an environment where the teams are recognized and feel encouraged to the point that they want to work on your program(s)

  • Thrive in establishing order and clarity amongst ambiguity and chaos

  • Work well with others when conflicts arise, with the ability to influence others at all levels to work towards desired outcomes

  • Anticipate, recognize, and work through resistance or setbacks independently

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

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