BHP - Care Coordinator Job Details

ESSENTIAL DUTIES AND RESPONSIBILITIES

Employees are expected to perform essential duties to performance standards. As needed, reasonable accommodations will be made for otherwise qualified employees with disabilities that are covered by the Americans with Disabilities Act (ADA), in so far as the accommodation does not create an undue hardship on Behavioral Healthcare Partners of Central Ohio, Inc. (BHP).

Provides care coordination services to adult clients with mental health and substance abuse issues, and those high-risk Severely Mentally Disabled (SMD) adults and adults with Severe and Persistent Mental Illness (SPMI) that require comprehensive community-based behavioral health services. Screens and assesses clients for their appropriateness for agency services.  Implements client monitoring systems, determines clients' needs and identifies clients' risk factors.   Ensures delivery of needed treatment and services.  Meets with individual clients and provides group facilitation. May provide telehealth services. Works constructively with clients to reach agreed upon outcomes and coordinates care with internal and external providers.

Participates in the development of, and/or maintains client Individual Service Plan (ISP) by collaborating with assigned team members, other community and medical providers as appropriate, and conferring with client or client representative. Ensures clients' success to their optimal ability.

Maintains responsibility for the referral and care coordination of clients into appropriate substance abuse and/or mental health treatment programs. Coordinates client's linkage to community treatment services and supports engagement in drug treatment, community, and other treatment activities.

Advocates for client in the community. Obtains housing, financial assistance, educational and career development and other services from various social service agencies.  Assists clients in moving toward self-sufficiency.  

Provides emotional support by interacting with client face to face. Ensures progress by monitoring emotional and mental health, recovery process, hygiene, living environment, medications, mental health treatment appointments, treatment plans and other areas related to clients' mental health.

Implements skill building activities to assist clients to maximize independence and build social skills. Assists client to participate in social interaction opportunities.  Provides client with transportation, based on the client's needs, to medical and other appointments or to food pantry, laundry mat or other daily living activities. 

Collaborates with family members or client representatives by discussing or responding to treatment plans and other needs. Administers family or group treatment services as required by treatment plan.

Teaches understanding of mental health issues by educating client and their family members regarding symptoms, treatments, coping techniques and other various topics related to mental health and substance abuse issues.

Maintains client records and case documentation. Documents the results of assessments, service plans, progress notes, discharge summaries and other activities including accurate reporting of services needed and provided. Reviews, prepares and presents reports to any appropriate community partner and funding sources as needed.

Works effectively as part of interdisciplinary team providing assessment and referral to match clients with appropriate type and level of care.

Participates in team meetings, clinical staffing, and clinical consultation as scheduled.

Maintains confidentiality of HIPAA and other confidential and sensitive information.

Maintains the highest level of integrity and professionalism