Project Manager - Customer Engagement

General Information

Req #

WD00068909

Career area:

Project Management

Country/Region:

United States of America

State:

North Carolina

City:

Morrisville

Date:

Thursday, August 8, 2024

Working time:

Full-time

Additional Locations :

• United States of America - North Carolina - Morrisville

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via ourStoryHub (https://news.lenovo.com/) .

Description and Requirements

We are seeking a highly organized and dynamic individual to fill the role of Project Manager for our Workstation Customer Engagements . This role requires a technical and versatile professional to coordinate customer meetings and feedback sessions, manage product shipments for customers, partners, and industry events, and oversee the project management of our workstation configuration process to support our sales teams. Learn more about the Lenovo Workstation Product Portfoliohere (https://www.lenovo.com/us/en/workstations/) .

Key Responsibilities:

Customer Engagement sessions:

• Organize and coordinate customer meetings and events.

• Engage with customers, gather feedback, and relay important insights to relevant teams.

• Develop agendas, schedules, and materials for customer sessions.

• Ensure effective communication between customers and internal stakeholders.

• Prepare summary reports with key findings and insights from customer events

Product Shipment Coordination:

• Plan and manage the shipment of Workstation products to customers, partners, and industry events.

• Coordinate with logistics providers to ensure timely and accurate delivery.

• Onboard new vendors into Global Vendor Management platform, and process vendor invoices.

• Track and monitor shipments, resolving any issues that arise.

• Maintain inventory records and manage product availability for events.

Configuration Tool Project Management:

• Oversee the project management of our configuration process across multiple functional areas.

• Collaborate with software developers, Vertical managers, Product Managers, Geo teams, and other stakeholders to define project scope, goals, and deliverables.

• Develop detailed project plans, timelines, and resource allocations.

• Monitor project progress, identify potential risks, and implement mitigation strategies.

• Ensure projects are delivered on time, within scope, and within budget.

Basic Qualifications:

• Bachelors degree

• 5+ years experience in a project management role

• Must be able to work onsite in the Raleigh office.

Preferred Qualifications:

• Past experience working with Software or Hardware Development teams

• Past experience working with multiple stakeholders, customers, sales teams, etc.

• Event Management experience

• Strong organizational and multitasking skills, with the ability to manage multiple projects simultaneously.

This position will be based in our North America Headquarters in Raleigh, NC. To be considered, candidates need to be local to Raleigh or willing to relocate on their own.

Lenovo’s great benefits can be found atwww.lenovobenefits.com (https://www.lenovobenefits.com/enrolling-in-benefits/why-join-lenovo/) .

#LI-CH1

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations :

• United States of America - North Carolina - Morrisville

• United States of America

• United States of America - North Carolina

• United States of America - North Carolina - Morrisville