Responsible for providing general direct and indirect patient care in a clinical setting under the direct supervision of a physician. Collaborates with the interdisciplinary care team to ensure functionality of practice operations to provide excellent patient care. Serves as a patient advocate and assist patients in navigation along the care continuum with the goal of facilitating effective quality care and timeliness, resulting in improved patient satisfaction. Oversees junior medical assistants' assignments and provides direction and guidance. Provides performance documentation to supervisor.

Principal Accountabilities:

1. Handles patient intake, updates medical records, and administers appropriate screening tools.

2. Documents appropriate correspondence, assessments, and care in patient's electronic medical records (EMR).

3. Assists with walk-in and scheduled clinic visits, ensures verification and recording of clinical data and adherence to quality standards.

4. Monitors environment for compliance with continual accreditation readiness and evaluates practice schedule for changes or updates.

5. Demonstrates knowledge of the certified medical assistant scope of practice, incorporating elements of holistic patient-centered and team-based care.

6. Guides patients through the health care system and helps patients arrive at scheduled appointments on time.

7. Assists with referrals of patients to the appropriate specialist for diagnosis or treatment and provides emotional support related to the patient's clinical situation in accordance with the plan of care.

8. Implements process improvement techniques where necessary and ensures compliance with protocols and regulatory requirements.

9. Guides junior medical assistants and assumes department leadership in the absence of the supervisor.

10. Performs other related duties as assigned.

Required:

High School Diploma or equivalent.

**National Certification CCMA from: NHA, AAMA, NAHP, ARMA, AMT, AMCA, or NCCT.

Preferred:

Associate's degree in Medical Care or related field.

• Experience with patient Electronic Medical Records (EMR).

Experience with EPIC.

• years of experience as a Certified Medical Assistant or relevant area.

• National Certification from an accredited Medical Assistant program.

• National Certified Medical Assistant designation.

• Basic Life Support (BLS) certification and re-certification every two years

Atlantic Medical Group is a physician-led and physician-governed organization that delivers the highest quality health care, at the right place, the right price, and the right time. We are a multispecialty physician group with more than 1,000 doctors, nurse practitioners and physician assistants at over 300 locations throughout northern and central New Jersey and northeast Pennsylvania. Our mission is to deliver exceptional care recognizing the unique needs of all those we serve. Our vision is to achieve the best outcomes with our patients at the center of the physician-led team, driven by service, innovation and continuous learning.

Our integrated network offers seamless access to Atlantic Health System’s entire health care continuum and our nationally and regionally ranked hospitals. In collaboration with Atlantic Health System, several of our practices offer urgent care and walk-in services.

In addition to primary care physicians, the team includes specialists that care for patients in all aspects of their health from pediatrics to geriatrics and everything in between. We make health decisions easier for patients with enhanced access to referrals.

EEO STATEMENT

Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.