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Atlantic Health System Administrative Assistant - Patient Experience (FT) in Morristown, New Jersey

Essential Functions:

Provide high level administrative support to the Executive Director, Patient Experience and the respective departments. The ideal candidate is highly self-motivated, professional, upholds a strict level of confidentiality, meets deadlines, communicates effectively, and is capable of managing their own workload and prioritizing tasks in a fast-paced environment. Forward-thinking and works independently with little to no supervision.

  • Manages and schedules meetings and appointments, plans participation, provides onsite coordination, technical support, and tracking of action items

  • Acts as the point of contact between executives and employees/clients.

  • Anticipates needs and proactively assembles the appropriate people and resources to solve problems

  • Monitor, screen, respond to and distribute incoming communications (emails) and answer and manage incoming calls.

  • Receive and interact with internal and external guests by greeting and directing their whereabouts.

  • Assists in reviewing payroll within the API system and adjusts as needed for reviewer approval.

  • Orders / maintains office supplies.

  • Conserves executives time by reading, researching and routing correspondence, including mail pick up for the department and distribution.

  • Maintains confidence and protects operations by keeping information confidential.

  • Prepares reports/presentations by collecting and analyzing information, assists with projects such as presentations as necessary.

  • Coordinates employee engagement calendar of events and activities for onsite functions and corporate initiatives

  • Prepares and processes position requests and replacements for admin review and approval

  • Assists executives by maintaining an organized filing system of paper and electronic documents.

  • Records, types and distributes meeting minutes as requested.

  • Suggest more efficient ways to run the office and troubleshoot malfunctions.

  • May perform a variety of other administrative duties such as processing invoices, vouchers, purchase orders, human resources, and budgets

    Competencies:

  • Strong organizational and planning skills

  • Excellent communication skills, both written and verbal

  • Experience with information gathering and monitoring skills

  • Data analysis and problem-solving skills

  • Decisive judgment and decision-making ability

  • Able to take initiative and work independently

  • Confidentiality a must

  • Team member mentality

  • High attention to detail and accuracy

  • Adaptable and able to switch gears

    Education and Qualifications:

  • High School Degree Required. College degree preferred.

  • Proven work experience as an Administrative Assistant, prefer 3+ years.

  • Advanced Microsoft Office skills, including Excel, Word, PowerPoint and Visio.

  • Advanced Outlook skills.

  • Advanced writing and reporting skills.

  • Knowledge of standard office administrative practices and procedures

  • Experienced with and understanding of CMS, HCAHPS, and Press Ganey surveys utilized for patient and family feedback. Ability to organize and present data in a concise manner.

ABOUT US

At Atlantic Health System, our promise to our communities is; Anyone who enters one of our facilities, will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 20,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include:

  • Morristown Medical Center, Morristown, NJ

  • Overlook Medical Center, Summit, NJ

  • Newton Medical Center, Newton, NJ

  • Chilton Medical Center, Pompton Plains, NJ

  • Hackettstown Medical Center, Hackettstown, NJ

  • Goryeb Children's Hospital, Morristown, NJ

  • CentraState Healthcare System, Freehold, NJ

  • Atlantic Home Care and Hospice

  • Atlantic Mobile Health

  • Atlantic Rehabilitation

We also have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. Atlantic Accountable Care Organization is one of the largest ACOs in the nation, and we are a member of AllSpire Health Partners.

We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades:

  • 100 Best Companies to Work For ® and FORTUNE® magazine for 15 years

  • Best Places to Work in Healthcare - Modern Healthcare

  • 150 Top Places to work in Healthcare - Becker's Healthcare

  • 100 Accountable Care Organizations to Know - Becker's Hospital Review

  • Best Employers for Workers over 50 - AARP

  • Gold-Level "Well Workplace": Wellness Council of America (WELCOA)

  • One of the 100 Best Workplaces for “Millennials” Great Place to Work® and FORTUNE® magazine

  • One of the 20 Best Workplaces in Health Care: Great Place to Work® and FORTUNE® magazine

  • Official Health Care Partner of the New York Jets

  • NJ Sustainable Business

    EEO STATEMENT

    Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.

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