Working Title: DCT Mgr 2 - Transitions Continuous Improvement Project Mgr.

Job Class: Direct Care and Treatment Manager 2

Agency: Human Services Dept

• Job ID : 82732

• Location : Statewide

• Telework Eligible : Yes - This position has a flexible work arrangement that may allow for Telework or a mixture of working in our office

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 12/19/2024

• Closing Date : 01/06/2025

• Hiring Agency/Seniority Unit : Human Services Dept

• Division/Unit : DCT Support Services / DCT Transitions

• Work Shift/Work Hours : Day Shift

• Days of Work : Monday - Friday

• Travel Required : Yes - up to 10% travel for meetings

• Salary Range: $43.38 - $62.41 / hourly; $90,577 - $130,312 / annually

• Classified Status : Unclassified

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : No

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

* Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) - (Within Minnesota or neighboring states) and flexible hours options are available. *

Direct Care and Treatment (DCT) is seeking an individual to join our Transitions Team for an exciting and rewarding opportunity as a Direct Care and Treatment Manager 2 – Transitions Continuous Improvement Project Manager! This position will support strategic initiatives related to admissions, discharge, and customer satisfaction. You will be consulting with senior management in identifying and prioritizing opportunities for ongoing intra and inter agency continuous improvement projects that elevate the customer experience. You will be working on projects dedicated to improving patient throughput across DCT and effective transitions into the community and will elevate the experience for people served by DCT, tribes, counties, and other stakeholders. This position will support strategic initiatives related to admissions, discharge, and customer satisfaction.

You will be consulting with senior management in identifying and prioritizing opportunities for ongoing intra and inter agency continuous improvement projects that elevate the customer experience. You will be working on projects dedicated to improving patient throughput across DCT and effective transitions into the community and will elevate the experience for people served by DCT, tribes, counties, and other stakeholders.

Key responsibilities include:

• Lead and drive change management projects/initiatives, create effective communications plans, training, and track performance metrics

• Quality Assurance and Continuous Improvement

• Data and Reporting

Minimum Qualifications

Three (3) years of professional experience in project management and coordinating the implementation of project objectives/deliverables within Behavior Health. Experience must demonstrate:

• Project management experience to efficiently manage processes, set and meet milestones and produce high visibility/high impact deliverables.

• Hands-on experience in leading, developing, implementing, and managing projects, preferably from inception to production.

• Working knowledge of project management tools (ex. SharePoint, MS Project, MS Office, Visio)

• Interpreting and leveraging user research, user testing, and data analytics to make and validate product decisions.

• Strong interpersonal, facilitation, and communication skills; ability to communicate clearly and professionally both verbally and in writing; ability to respond openly to requests and concerns; experience translating technical information into plain language for a variety of audiences.

• Experience working directly with senior leadership, developing new, and creative solutions that meet identified needs.

Preferred Qualifications

• Our employees are dedicated to ensuring cultural responsiveness. Preferred candidates will have a variety of experiences working effectively with others from different backgrounds and cultures.

• Bachelor’s or higher in business, health care mgmt., social work, sociology, psychology, public policy, public health, law, information technology, organizational development, project management, or other fields related to human services.

• Knowledge of Behavior Health and/or Healthcare terminology.

• Supervisory experience, including developing and managing a team in a new or changing environment.

• Additional education/certifications in analytics, evaluation, or public policy in the public sector.

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.