Description

We are offering a temporary to full-time employment opportunity for a Collections Specialist in the Transport industry at a location in Pennsylvania. As a Collections Specialist, your primary role will be to manage internal credit and collections activities related to a specific customer portfolio.

Responsibilities

• Monitor customer portfolio regularly and execute daily collections activities using phone and email communications to secure status updates and promises of payment relating to overdue customer accounts.

• Employ imaging systems and electronic file networks to access and review documentation for invoicing disputes, and process correction requests if necessary.

• Collaborate with the billing and accounting department staff on the correction of errors, including rebills, misapplied payments, overpayments, and freight bill corrections.

• Prepare a monthly summary of portfolio collections progress and participate in monthly portfolio reviews with department manager and other management personnel.

• Escalate collection issues to the department manager based on customer responses and payment actions.

• Regularly review account activities to assess the adequacy of customer limits in the context of current revenue trends.

• Investigate any short paid invoices with customers and coordinate with relevant personnel to determine invoice revisions or necessary chargebacks to driver and agent unit accounts.

• Assist the accounting department in obtaining any requested customer payment remittance information relevant to the assigned portfolio.

• Utilize Accounting Software Systems, manage Accounts Receivable (AR), handle Billing Functions, and oversee Collection Processes.

Requirements • Proficiency in Accounting Software Systems is necessary for the role of Collections Specialist.

• Experience with Accounts Receivable (AR) is crucial for managing payments and outstanding invoices.

• Familiarity with Billing Functions is required to ensure accurate and timely invoicing.

• Knowledge of Collection Processes is essential for tracking overdue accounts and recovering unpaid dues.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .