This job was posted by https://www.vermontjoblink.com : For more information, please see: https://www.vermontjoblink.com/jobs/1237307

Overview

The Department of Labor is welcoming applicants for a Program Technician II position, which will assist the Claims Adjudications Unit in the interviewing and analytical work at an entry technical level for the Department. This position will involve the adjudication of eligibility issues for benefits under the Vermont Unemployment Compensation law. Duties include contacting claimants, employers, and others to gather information pertaining to claims. Work at this level differs from higher level adjudicators in the complexity of cases assigned, and the increased feedback, direction and quality control review of cases. Incumbents function within established regulations, policies, and precedent decisions. Work is performed under the direction of an Unemployment Compensation Program Administrator.

This is an in-office position. Remote and/or hybrid work schedules are not available at this time.

Environmental Factors

Duties are performed predominately in an office setting. Private means of travel should be available for occasional travel when appropriate. Incumbents must be adaptable and able to work within tight time limits and under considerable stress. Some evening and weekend duty may be necessary.