If you want to make valuable contributions to your team and expand your career and skills in project management, business operations, and in the financial operations world, then a Business Operations Analyst within JP Morgan Chase has a great opportunity for you. With highly supportive leadership and programs to foster growth and career mobility, your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential.

As a Business Operations Analyst I within the Document Execution department you will help to drive and support the legal framework of the Mortgage Lien Release Business. You will independently perform and manage matter intake and administration through resolution, research, reviewing and identifying issues in legal matters, resolving questions submitted from business units, interpreting and implementing applicable policies and procedures, and working closely and directly with Originations, Default, Foreclosure and other business units and counsel in bringing matters to resolution.

Job Responsibilities

• Draft/prepare, reviews, analyzes and recommends revisions to Mortgage documents, engage with third party contacts to ensure accuracy and conform to Investor and Mortgage Guidelines

• Engage in administration of legal matters based on current work assigned

• Research and resolve various tax penalty inquiries and mortgage title perfection discrepancies, which require an in-depth knowledge of mortgage documents

• Ability to read legal terms and conditions and understand their meaning and how it applies to work processes

• Research various county websites for missing mortgage documentation

• Review and prepare Mortgage Lien Release documents and initiate execution

• Manage and reconcile reporting within Lien Release including but not limited to tax penalty and customer reimbursement

• Review and respond to escalated inquiries

• Conducting initial legal research, consolidating and providing a summary of the results and/or drafting a preliminary response to allow Mortgage Home Lending associates to make informed decisions relating to the business matter

• Interfacing directly with business units or third parties - such as participating in meetings on substantive matters and additional follow-up/response

• Miscellaneous activities, special projects, ensuring compliance with applicable federal, state and local laws and regulations, maintaining and enhancing subject matter expertise, and compliance and other training

Required Qualifications, Capabilities, and Skills

• Strong understanding of legal concepts and legal research, able to spot issues and apply resources necessary for matter, and must be able to write in a clear, concise manner

• Ability to work independently on complex matters and manage the collaborative effort of a group

• Able to prioritize one's own and others' competing assignments, while working in a fast paced environment, and managing to tight timelines, with minimal supervision

• Advanced capabilities in Microsoft Office applications, including Word, Outlook, PowerPoint and Excel

• Organizational Skills

• Comfortable handling complex legal concepts, spotting important issues, exercising independent judgment, and make preliminary recommendations, all with minimal or no supervision

Preferred Qualifications, Capabilities, and Skills

• Bachelor's Degree

• Paralegal certificate or legal assistant degree

• Extensive experience in banking, mortgage banking, and/or real estate is necessary although, depending on the prior experience, alternatives (such as insurance or other similar industries) could be acceptable depending on relevance of that experience

• Highly developed writing skills

This role is a full-time in office (5 days) role located in Monroe LA. This role does not offer relocation assistance or immigration sponsorship.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans