Administrative Coordinator 3

Print (https://www.governmentjobs.com/careers/louisiana/jobs/newprint/4810649)

Apply



Administrative Coordinator 3

Salary

$2,272.00 - $4,089.00 Monthly

Location

Monroe, LA

Job Type

Classified

Job Number

OPH/SP/205061

Department

LDH-Office of Public Health

Opening Date

01/29/2025

Closing Date

2/8/2025 11:59 PM Central

• Description

• Benefits

• Questions

Supplemental Information

The Louisiana Department of Health is dedicated to fulfilling its mission through direct provision of quality services, the development and stimulation of services of others, and the utilization of available resources in the most effective manner.

LDH serves as a model employer for individuals with disabilities.

This position is located within the Louisiana Department of Health / Office of Public Health / Region 8-BRCO / Ouachita Parish

Announcement Number: OPH/SP/205061

Cost Center: 3262109008

Position Number: 59791

This vacancy is being announced as a Classified position and will be filled as a Probationary appointment.

AN IDEAL CANIDATE SHOULD POSESS THE FOLLLOWING COMPETENCIES:

Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.

Focusing on Customers:The ability to serve the needs of those who support and/or rely on the services provided.

Following Policies and Procedures:The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.

Acting with Ethics and Integrity:The ability to be consistent, honest, and a trustworthy steward of State resources.

Adapting to Change: The ability to adjust plans, expectations, and behaviors in response to change.

Championing Continuous Improvement:The ability to systematically drive or promote continuous improvement.

Demonstrating Initiative: The ability to assess information and take action independently to help the organization achieve its goals.

Developing Performance: The ability to assist others in advancing their skills, knowledge, and performance levels over time.

Displaying Professionalism:The ability to recognize how your actions impact the perceptions of both you and your organization.

Exhibiting Social Awareness:The ability to identify and adapt your actions based on the situation and the personality, behavior, and emotions of others.

NOTE REGARDING THE ADVERTISED PAY:

The actual starting salary depends on the education and experience of the selected applicant.

Please click on the below links to learn more about each job level:

State Civil Service Job Information Finder (https://apps01.civilservice.louisiana.gov/onestopjobinfo/JobView2.aspx)

No Civil Service test scoreis required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

For further information about this vacancy contact: Shambrielle PoolerShambrielle.Pooler@la.govLDH/HUMAN RESOURCES BATON ROUGE, LA 70821 This organization participates in E-Verify, and for more information on E-Verify, please contact DHS at 1-888-464-4218.

Minimum Qualifications

MINIMUM QUALIFICATIONS:

Two years of experience or training in clerical work.

EXPERIENCE SUBSTITUTION:

Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Job Concepts

Function of Work:

To perform a wide variety of clerical duties that requires independent judgment to accomplish in support of the staff members and/or operations of an organizational unit or program.

Some discretion is required in the performance of these duties. Duties begin to expand in scope and complexity, and develop into departmental-program duties.

Level of Work:

Advanced.

Supervision Received:

General from higher-level clerical and/or supervisory personnel.

Supervision Exercised:

May supervise 1-2 lower-level personnel.

Location of Work:

May be used by all state agencies.

Job Distinctions:

Differs from Administrative Coordinator 2 by the presence of responsibility for clerical duties that involve greater scope and complexity, including initial program duties.

Differs from Administrative Coordinator 4 by the absence of paraprofessional duties that involve a higher degree of specialization, complexity, and/or independent judgment.

Examples of Work

include administrative support functions, as well as clerical duties associated with the delivery of personal health services. Incumbent assists with orientation and training of clerical staff throughout the region to ensure program guidelines and standards are maintained. The duties and percentages will vary because of the nature of the position from region to region and from health unit to health unit. Although the position does not have permanent supervisory responsibilities, the incumbent may, during any given assignment, have supervisory responsibilities.

The duties and responsibilities of this position include but are not limited to:

• Travels around the region to perform the following duties in a parish health unit or regional office in the absence of any clerical incumbent or to supplement clerical staff in heavily scheduled clinics.

• Registers and interviews patients, inputs required data into various systems. Solicits income information and determines eligibility for various programs including, but not limited to, WIC, Immunizations, TB, STD, Family Planning, etc.

• Issues WIC food benefits using automated system following established program guidelines and instructions.

• Update patient demographics, insurance, confidentiality, etc in the electronic health record program, LaWin, LINKS, LIMS, and any other programs necessary for clinic. Updates patient records with lab results, clinic notes, etc.

• Determines and collects appropriate fees for services provided following agency policies and procedures.

• Assists patients who may be Medicaid eligible and completes presumptive eligibility forms and forwards to programs.

• Answers and routes incoming calls. Greets visitors/patients and directs to requested service.

• When needed, performs clerical duties associated with Environmental health programs in the public health unit.

• Assists with record purging, record audits and CQI requirements to ensure program guidelines and standards are maintained.

• Works where assigned when region is operating Medical Special Needs Shelter during hurricane evacuation of south Louisiana; works shelters in other regions as part of a strike team when assigned during a declared public health emergency.

• Other duties as assigned.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave– Up to six weeks paid parental leave

More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

• New Year's Day

• Martin Luther King, Jr. Day,

• Mardi Gras,

• Good Friday,

• Memorial Day,

• Independence Day,

• Labor Day,

• Veteran's Day,

• Thanksgiving Day and Christmas Day.

* Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your_Retirement_System.mp4) to give you more detailed information about their system

• Teacher's Retirement System of Louisiana (www.trsl.org),

• Louisiana School Employees Retirement System (www.lsers.net), among others

  01

  AEI: Rate your ability to act with ethics and integrity based on our definition: The ability to be consistent, honest, and a trustworthy steward of State resources.

• 1= I have no experience and/or am uncomfortable acting with ethics and integrity

• 2= I have limited experience or require assistance to act with ethics and integrity

• 3= I can act with ethics and integrity

• 4= I can act with ethics and integrity and help others improve their ability to act with ethics and integrity

  02

  AEI: Explain your rating by providing specific and relevant examples in the box below.

  03

  AC: Rate your ability to adapt to change based on our definition: The ability to adjust plans, expectations, and behaviors in response to change.

• 1= I have no experience and/or am uncomfortable adapting to change

• 2= I have limited experience or require assistance to adapt to change

• 3= I can adapt to change

• 4= I can adapt to change and help others improve their ability to adapt to change

  04

  AC: Explain your rating by providing specific and relevant examples in the box below.

  05

  CE: Rate your ability to communicate effectively based on our definition: The ability to relay information correctly and appropriately to connect people and ideas.

• 1= I have no experience and/or am uncomfortable communicating effectively

• 2= I have limited experience or require assistance to communicate effectively

• 3= I can communicate effectively

• 4= I can communicate effectively and help others improve their communication

  06

  CE: Explain your rating by providing specific and relevant examples in the box below.

  07

  FC: Rate your ability to focus on customers based on our definition: The ability to serve the needs of those who support and/or rely on the services provided.

• 1= I have no experience and/or am uncomfortable focusing on customers

• 2= I have limited experience or require assistance to focus on customers

• 3= I can focus on customers

• 4= I can focus on customers and help others improve their ability to focus on customers

  08

  FC: Explain your rating by providing specific and relevant examples in the box below.

  09

  FPP: Rate your ability to follow policies and procedures based on our definition: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.

• 1= I have no experience and/or am uncomfortable following policies and procedures

• 2= I have limited experience or require assistance to follow policies and procedures

• 3= I can follow policies and procedures

• 4= I can follow policies and procedures and help others improve their ability to follow policies and procedures

  10

  FPP: Explain your rating by providing specific and relevant examples in the box below.

  Required Question

Employer

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

Apply

Please verify your email addressVerify Email