Job Information
Black Hawk College Financial Aid Advisor III in Moline, Illinois
Financial Aid Advisor III
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Financial Aid Advisor III
Salary
See Position Description
Location
Quad Cities Campus - Moline, IL
Job Type
Full-Time Staff
Job Number
22-00298
Department
Financial Aid
Opening Date
04/22/2024
Closing Date
Continuous
Work Hours
8:00 am - 5:00 pm
Application materials required
Cover Letter, Resume/CV
Description
Benefits
Questions
General Information & Responsibilities
The Financial Aid Advisor III is responsible for the accurate administration and efficient operation of financial aid programs, including rules, regulations, policies, and procedures. Advises students and parents on financial aid programs and policies. Responsible for term-based reporting for potential aid adjustments and return of Title IV funds. Responsible for administering Satisfactory Academic Progress (SAP) program. Acts as secondary program manager for various grant and scholarship programs, as assigned.
Salary starting at $44,235
Description of Duties
DESCRIPTION OF ESSENTIAL DUTIES:
a. Evaluates weekly enrollment reports to make aid eligibility determinations in accordance with federal and state regulations and institutional policies. Coordinates with Enrollment Services and the Bursar’s Office regarding enrollment details and account adjustments.
b. Advises students regarding enrollment adjustments, impact on current term aid, and various long-term aid eligibility considerations.
c. Reviews enrollment reporting to make official and unofficial withdrawal determinations. Calculates overpayments and subsequent return of Title IV funds in accordance with federal regulations. Updates federal databases. Coordinates with the Bursar’s Office regarding account adjustments and student notifications.
d. Advises students regarding SAP policy, status, and appeal processes. Calculates qualitative and quantitative measures for determining eligibility. Outlines academic performance requirements needed to meet standards and regain aid eligibility.
e. Manages Satisfactory Academic Progress (SAP) review and student communications. Leads the SAP Appeal Committee and evaluates appeals in accordance with federal regulations and institutional policy. Provides timely updates to students regarding impact on federal, state, and institutional aid eligibility.
f. Responsible for maintaining accurate reporting and records in accordance with federal and state guidelines. Provides records and reporting for annual department audit.
g. Applies problem solving and critical thinking skills when working with students and parents to answer complex inquiries and while assisting in the development and origination of financial aid programs, policies, and procedures.
h. Maintains up-to-date working knowledge of job-related regulations, policies, and procedures.
i. Communicates effectively with various constituent groups, including students, staff, and faculty.
DESCRIPTION OF OTHER DUTIES:
a. Acts as secondary program manager for the Illinois Veterans Grant (IVG), Illinois National Guard (ING) Grant, MIA/POW Grant, and other state grant and scholarship programs as assigned. Verifies eligibility, calculates and processes awards, maintains accurate records, updates state databases, submits timely billing requests, and reconciles funds, as needed.
b. Acts as secondary program manager for QC campus scholarships, including institutional achievement awards, Foundation scholarship awards, private scholarship funds, and other institutional aid programs as assigned. Verifies eligibility, calculates and processes awards, maintains accurate records, prepares correspondence with external agencies, reconciles funds, and returns funding to scholarship agencies as needed.
c. Provides frontline support, as needed, including student inquiries, intake, and application assistance.
d. Responsible for up-to-date knowledge of federal, state, and institutional financial aid programs; rules, regulations, policies, and processing.
e. Assists with department reporting and processing, as needed.
f. Maintains confidential student records and information.
g. Performs other job-related duties as assigned.
OVERALL ACOUNTIBILITIES:
a. Demonstrates BHC core values.
b. Accuracy, efficiency, and timeliness of work.
c. Works cooperatively with others.
d. Communicates in pleasant manner with employees, student, vendors, and general public.
e. Maintains confidentiality of records and information in accordance with the Higher Education Act (HEA), the Family Educational Rights and Privacy Act (FERPA), the Privacy Act, the Internal Revenue Code (IRC), and other federal and state guidelines.
f. Adheres to College, federal and state guidelines.
PRINCIPAL WORKING RELATIONSHIPS:
a. Works directly with the Director of Financial Aid.
b. Works directly and cooperatively with Financial Aid staff and other Student Services staff.
c. Words directly with students, parents, and the general public.
d. Works directly and cooperatively with Federal and/or State agencies and third party vendors.
Education & Experience
EDUCATION AND EXPERIENCE: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.)
a. Bachelor’s degree required.
b. Minimum of three years Financial Aid experience required. One year of related experience (such as loan officer, tax consultant, student records, admissions, etc.) may be substituted for up to one year of the required experience.
c. Intermediate proficiency using the Microsoft Office suite of programs required.
d. Minimum of two years excellent customer service experience required.
e. Effective written and oral communication skills required.
f. Demonstrated problem solving skills required.
g. Ability to work effectively with diverse populations required.
The above statements reflect the general details necessary to describe the principle functions of the described job; it is not an all-encompassing statement of all the work requirements that may be necessary to perform the job
Supplemental Information
Black Hawk College does not sponsor employment visas.
Black Hawk College is an AA/EEO employer.
While you contribute your talent and enthusiasm to BHC, as an eligible employee you will have access to outstanding health benefits, ample time off, a pension plan, educational opportunities, and much more. In this section, you will find an overview of our comprehensive and generous benefit programs. Be sure to check out the Compensation section as well.
Core Benefits
Medical
Prescription Drug Plan
Mail Order Pharmacy
Dental
Vision
Basic Life Insurance
Tuition Waiver
Employee Assistance Program
Long-Term Disability
Flexible Spending Account (FSA)/Dependent Care Account (DCA)
Paid Holidays
Sick Leave
Vacation
Personal Days
Retirement Pension Plans
State University Retirement System of Illinois (SURS): Employees working in a regular and continuous position or one in which services are expected to be rendered on a continuous basis for at least four months or one academic term, whichever is less, may be eligible to enroll in SURS. To learn more about SURS, visitwww.SURS.org.
Optional 403b Tax-Deferred Investment Program: Employees may set up a 403b plan through Empower Retirement.
01
Do you have a Bachelor's degree?
Yes
No
02
Do you have a minimum of three (3) years of professional work experience in financial aid? One year of related experience (such as loan officer, tax consultant, student records, admissions, etc.) may be substituted for up to one year of the required experience.
Yes
No
03
Do you have an Intermediate level proficiency using the Microsoft Office suite of programs?
Yes
No
Required Question
Agency
Black Hawk College
Address
6600 34th Ave
Moline, Illinois, 61265
Phone
309-796-5222
309-796-5224
Website
http://www.bhc.edu