Transportation Options Intern

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Transportation Options Intern

Salary

$20.00 Hourly

Location

Missoula, Montana

Job Type

Intern

Job Number

00509

Department

Public Works & Mobility

Division

PWM-Transportation

Opening Date

03/19/2025

• Description

• Benefits

• Questions

Overview

Help shape the future of sustainable transportation in Missoula!

The City of Missoula is seeking aTransportation Options Internto lead an outreach campaign encouraging residents to explorebiking, walking, carpooling, and public transitas alternatives to driving alone. This hands-on internship offers valuable experience in community engagement, public education, and behavior change strategies. Interns will connect with residents through targeted outreach, develop educational materials, and collaborate with local organizations to promote sustainable transportation options.

If you’re passionate about urban mobility, communication, and making a positive community impact, apply today!

Details: Priority s creening will begin on Wednesday, April 9, 2025. Applicants applying on or after this date will only be considered if a competitive applicant pool is not received.

To Apply : All applicants must submit a Cover Letter AND City of Missoula application .

Resumes will not be reviewed. All details should be entered on the application.

**15 hours/week for 20 weeks.

Essential Functions

• Plan and implement a behavior change program targeting new and existing residents in designated neighborhoods.

• Provide program participants with information and training on available transportation options, including biking, walking, carpooling, and riding the bus.

• Respond to questions about riding the bus, bicycling, and walking and refer residents and visitors to appropriate resources.

• Develop and distribute educational materials about the urban area transportation system.

• Perform individual outreach through targeted mailings, in person deliveries, phone calls, emails, virtual meetings, and possible door-to-door canvassing.

• Seek out and establish relationships with potential partner organizations, including Real Estate Agencies, Tourism organizations, etc.

• Record daily activities.

• Perform other duties, as assigned.

Knowledge, Skills and Abilities

• Knowledge of and that ability to learn the Missoula urban area transportation system.

• Knowledge of office policies, procedures, and practices, including customer service, record management and data entry.

• Knowledge of and ability to promote department safety considerations, and City safety policies, with the ability to learn safe bicycling techniques.

• Skill in operating office equipment, various computer software and databases, including Microsoft 365, and the ability to learn job-specific applications and equipment.

• Skill in managing multiple projects with the ability to prioritize tasks with shifting priorities and timeline demands.

• Skill in communicating, in person, writing, and canvassing, with the proven ability to establish and maintain effective working relationships with diverse individuals.

• Skill in public speaking, with the ability to train and present data, reports, and other findings to a variety of diverse groups and individuals, while facilitating positive outcomes and maintaining a calm demeanor.

• Ability to read and interpret maps.

• Ability to independently navigate sustainable transportation network to arrive at destinations.

• Ability to develop various education, outreach and public presentation content and other written materials.

• Ability to provide effective customer service, including the ability to assess needs, apply service standards and evaluate customer satisfaction.

• Ability to learn departmental and City of Missoula practices and procedures, including state and municipal bicycle laws.

Working Conditions:

• Position requires the ability to lift 30 lbs. or less.

• Work environment may involve occasional exposure to unavoidable seasonal weather conditions, occupational hazards, and physical risks, including in high traffic areas and private residences, which require following basic safety precautions.

Qualifications and Additional Application Materials

• Any combination of education and experience equivalent to two (2) years of clerical experience or another relevant field.

• Experience working in planning, communication, business, marketing, or event management, preferred.

This summary outlines the benefit programs; actual benefits may vary depending on bargaining unit and employment status.

The City of Missoula will reward your contributions to our community with competitive compensation and generous benefits, including but not limited to:

• Market-Competitive Salary

• Work/life balance, including the possibility of flexible schedules and remote work opportunities

• $0 premium for health and dental coverage for employees and affordable premiums for family coverage

• $10,000 Employer-sponsored Accidental Death and Dismemberment Life Insurance Policy

• Options for supplemental life, disability, critical illness, and accident

• Constitutionally guaranteed retirement plan (http://mpera.mt.gov/) with the City contributing 8.77% of salary on your behalf and the ability to contribute to a supplemental deferred compensation program

• Generous paid vacation, sick leave, and holidays

• Pre-tax flexible spending accounts

• The City of Missoula may qualify you to receive student loan forgiveness under the Public Service Loan Forgiveness. Look here (https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service) to learn more and understand whether you may be eligible.

Additional benefits package information is available here (https://www.ci.missoula.mt.us/DocumentCenter/View/53956/Benefits-at-a-Glance?bidId=) .

01

Did you attach your cover letter to complete your application?

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• No

  Required Question

Employer

City of Missoula

Address

435 Ryman Street

Human Resources

Missoula, Montana, 59802

Phone

406-552-6130

Website

https://www.ci.missoula.mt.us/

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