"The Sr. Business Systems Analyst supporting RiverSource Insurance business will be responsible for requirements, analysis and all testing work associated with but not limited to client correspondence generated from a variety of system platforms. Supporting document analysis, design, test case creation, user acceptance testing along with impact assessments from project or enhancement initiatives to identify and implement changes to documents. Partnering directly with tech & business teams to identify and source data needed to product documents. Provides support, training, coaching and work direction to offshore resources and testers.Key ResponsibilitiesHandles and solves a variety of less and more complex problems for the business requirements and technology.Supports projects in identifying routine business requirements, project and process specifications within identified team.Create and manage large or small testing efforts partnering with developers, business and tech partners.Support testing work associated with client correspondence generated from a variety of document platforms.Support document analysis and impact assessments from projects or enhancement initiatives to identify and implement changes to documents.Troubleshoot and resolve routine and less complex problems for the business as it relates to business requirements and technology.Manage multiple relationships across the organization, and at times external parties and clients. Be the main point of contact to answer questions within business analyst area of expertise.Act as a liaison among business leaders, staff and utility functions to gather information and share best practices to ensure initiatives are executed appropriately.Required QualificationsBachelor's degree or equivalent2-3 years relevant testing experienceAbility to multi-task and work on complex projects, participated in user and system requirements to assess impacts to client correspondenceSolid analytical, quantitative and problem-solving skillsAbility to understand technology as it relates to the businessExperience in providing accurate, timely & responsive services on complex problemsAbility to establish and maintain strong relationships within the department and across business functionsSelf-motivated and highly organized with ana ability to work independently and as part of a teamAbility to communicate technology related information and clearly detail implementation processesExperience interacting effectively with business partners and key stakeholders with ability to escalate issues when necessaryWorking knowledge of MS Office, MS Access, SharePointPreferred Qualifications2-3 years testing experience and knowledge of Ameriprise systems and linkagesStrong Annuity and/or Insurance Product and system knowledgeKnowledge of Ameriprise MainframeKnowledge of JiraKnowledge of SQL and Visual BasicAbout Our CompanyWe're a diversified financial services leader with more than $1 trillion in assets under management and administration as of 2022. Our team of 20,000 people in more than 20 countries, advise and manage assets and income of more than 2 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.Base Pay Salary78,000 - 95,000Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.Full-Tim /Part-TimeFull timeExempt/Non-ExemptExemptJob Family GroupBusiness Support & OperationsLine of BusinessRSA Annuities https://www.eeoc.gov/eeo-policy-statement