Overview

Fairview Health Services is hiring a Patient Access Specialist II to join our M Health Fairview at our University of Minnesota location

This position interacts closely with patients, families, providers, and the multidisciplinary teams in a highly organized and professional manner. The Patient Access Services Rep II (PAS II) ensures the exceptional patient experience is achieved by displaying effective customer service, problem solving and communication skills in a friendly, thoughtful empathetic manner. The PAS Rep II is responsible for completing the registration process which includes scheduling and registration activities including insurance eligibility and point of service collections. Additionally, this role coordinates communication between unit-based staff, providers, other departments, and transcription of orders to, help to facilitate care progression of patients. Individuals in this role are expected to demonstrate behaviors that create a welcoming environment and must be able to articulate information in a manner that ensures patients and family members have clear expectations of their visit and understand their responsibilities.

Schedule:

Days of Work :

Wk 1= Monday, Tuesday, Friday, Saturday, Sunday

Wk 2= Monday, Tuesday

Hours: 330p-12a

Benefits : This position is eligible for benefits. This includes medical, dental, vision, HSA, PTO, 403B, tuition reimbursement, and so much more! Please follow the link here to learn more information: Fairview Benefits (https://www.fairview.org/benefits/noncontract)

Responsibilities Job Description

This position is responsible for completing the financial clearance process within Patient Access and creating the first impression of Fairview's services to patients and families and other external customers. The Patient Access Services (PAS) Representative must be able to articulate information in a manner that patients, guarantors and family members understand and so they know what to expect and have an understanding of their financial responsibilities. The PAS Representative will be responsible for completing the pre-registration, registration, insurance verification, as well as interviewing patients and guarantors to obtain insurance information and verifying eligibility. The PAS representative will also work with medical staff, nursing, ancillary departments, and insurance payors.

Qualifications

Minimum Qualifications: 1 to 2 years customer service experience in a healthcare or related setting with excellent communication skills and good computer skills.

Preferred Qualifications: 1 year of admitting experience and/or health insurance experience. Experience with automated patient account system and basic knowledge of word processing, spreadsheet applications and Internet.

Are you ready to transform healthcare with us?

For more than 100 years, Fairview has been meeting community needs and achieving breakthrough medical advances in care. We are committed to delivering great value for our patients-higher quality, better experience and lower cost. Fairview has seven hospitals and medical centers and more than 90 primary and specialty care clinics throughout the state.

In partnership with the University of Minnesota, Fairview is an academic health system committed to nation-leading research and educating tomorrow's physicians and health care professionals. We serve patients from across the state of Minnesota, the upper Midwest and beyond.

True to our values of dignity, integrity, service and compassion, our employees provide exceptional care to each patient, every day. Consider being part of our team today.

EEO/AA Employer/Vet/Disabled

All qualified applicants will receive consideration without regard to any lawfully protected status.

EEO Statement

EEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status