The Business Systems Analyst II will provide support to projects as it relates to business requirements and technology. Communicate implementation & technology related information to the business, while providing guidance to determine system requirements and the best solution. Analyze and understand business systems and identify process optimization opportunities. Key Responsibilities Provide input into and guide business partners on their requirements to determining the best solutions for their specific needs. Ensure that all requirements, mapping and stories are well-documented so that technology and testing partners have the necessary information to design, build, and test solutions. Ability to provide accurate, timely & responsive services to our business partners. Create test cases for expected results, perform testing, and review results Troubleshoot and resolve routine and complex problems Provide maintenance of the data via requests, exceptions, and inquiries Required Qualifications Bachelor's degree or equivalent 3 to 5 years relevant experience Strong analytical and problem-solving skills Ability to learn, understand and apply technology as it relates to the business. Ability to work effectively with a high level of clarity Excellent communication skills Open-minded to new or challenging ideas Ability to work across regions and cultures within US, Europe, and Asia Preferred Qualifications Good understanding of the Insurance & Annuity business Automation requirements and testing experience Understands/supports agile methodologies Experience working cross-organizationally with both business and technology groups Experience with database structures and SQL querying knowledge Experience documenting interfaces, requirements/stories, and test cases