OFFICE LOCATION United States Negotiable within the United States. Our headquarters office in Arlington, Virginia is preferred. #LI-REMOTE #PDN WHO WE ARE The mission of The Nature Conservancy (TNC) is to conserve the lands and waters upon which all life depends. As a science-based organization, we develop innovative, on-the-ground solutions to the world's toughest environmental challenges so that people and nature can thrive. Our work is guided by our values, which include a commitment to diversity and respect for people, communities, and cultures. From a rewarding mission to career development and flexible schedules, there are many reasons to love life #insideTNC. Want to know more? Check out our TNC Talent playlist on YouTube to hear stories from staff or visit Glassdoor. One of TNC's primary goals is to cultivate an inclusive work environment so that employees around the globe have a sense of belonging and feel that their unique contributions are valued. We know we'll only achieve our mission by hiring and engaging a diverse staff that reflects the communities in which we work. Recognizing that people bring talent and skills that have been developed outside the scope of a job, we take a holistic approach to recruitment that considers life experience in addition to the professional requirements listed in our postings. Please apply - we'd love to hear from you. To quote a popular saying at TNC, "you'll join for the mission, and you'll stay for the people." WHAT WE CAN ACHIEVE TOGETHER The Associate Director of Journey Management oversees campaign requirements gathering across all channels and audiences for the Membership department. They will develop a vision for the business requirements and features needed of the marketing automation tool to satisfy business and campaign needs. They're responsible for the development and implementation of integrated, efficient, and detailed donor journey management plans. We're looking for someone with experience in campaign strategy and project management, who also has a background with marketing test designs. This person can take a seed of an idea and see the impacts across teams and systems to ensure stakeholder buy-in. The Associate Director of Journey Management provides direction and leadership over the Journey Management functional team by effectively translating business requirements into clear and actionable technical recommendations and development instructions. They play a critical role in the donor lifecycle marketing strategy through partnerships with each of the Membership functional teams to analyze testing strategies and data needs to identify key drivers, mechanics, and associated dependencies. WE'RE LOOKING FOR YOU Are you passionate about the environment, an agent for change, and have experience working with life cycle management and product management? At TNC we strive to embody a philosophy of Work that You Can Believe in where you can feel like you are making a difference every day. As the Associate Director of Journey Management, you will support the Execution Strategies function of TNC's Membership Department through the adoption of new campaign strategies, technologies, and process optimization. We're looking for someone with life cycle development and product management experience who is comfortable leading a functional team within a rapidly changing environment. The ideal candidate should have management experience, problem solving skills, an eye for innovation, and the ability to assess risk and exercise judgement within acceptable risk tolerances. This is an exciting opportunity to contribute to the ongoing mission of conservation by shaping and elevating the work of our team. WHAT YOU'LL BRING Bachelor's degree in related field and a minimum 8 years' related experience or equivalent combination of education and experience. Management experience including ability to motivate, lead, set objectives, manage performance, and help with conflict resolution. Experien e in project management, developing marketing strategies, and measuring results. Experience successfully working across a variety of cross-functional teams. Experience cultivating and managing client relationships. WHAT WE BRING Since 1951, TNC has been doing work you can believe in. Through grassroots action, we have grown from a small non-profit into one of the most effective and wide-reaching environmental organizations in the world. Thanks to more than 1 million members, over 400 scientists, and the dedicated efforts of our diverse staff and partners, we impact conservation around the world! TNC offers a competitive, comprehensive benefits package including health care benefits, flexible spending accounts, a 401(k) plan with an 8% employer match, parental leave, accrued paid time off, life insurance, disability coverage, employee assistance program, other life and work well-being benefits. Learn more about our benefits on our Culture Tab on nature.org/careers. We're proud to offer a flexible work environment that supports of the health and well-being of the people we employ. ADDITIONAL JOB INFORMATION Requires travel to in-person events, estimated at up to 8 times per year, as determined by the department lead or manager in support of Membership, functional team, professional development, project, and other work-related activities. Work requires possible minor physical exertion and/or physical strain. Work environment involves possible exposure to outdoors or disagreeable elements. SALARY INFORMATION The starting pay range for a candidate selected for this position is generally within the range of $91,600 - $133,400 for annual base salary. This range only applies to candidates whose country of employment is the USA. Where a successful candidate's actual pay will fall within this range will be based on a variety of factors, including, for example, the candidate's location, qualifications, specific skills, and experience. Please note countries outside the USA would have a different pay range in the local currency based on the local labor market, and not tied to USA pay or ranges. Your geographic location will be confirmed during the recruitment.