Work from home opportunity (must be comfortable working EST coast hours)

W2 Contract

We are seeking a proactive and detail-oriented Human Resources Associate to join our team in a fully virtual capacity. This role will primarily involve managing Zendesk tickets and providing support to our team of specialists, focusing on leave and accommodation inquiries. Candidates with a background in HR generalist roles, especially in leave and disability accommodations, are encouraged to apply.

Responsibilities:

• Manage incoming Zendesk tickets and assign them to the appropriate team of specialists.

• Develop a deep understanding of leave and disability accommodations to eventually handle related tickets independently.

• Provide administrative support to senior specialists in HR.

• Ensure compliance with HR policies and procedures, particularly in relation to leave and accommodation.

• Act as a consultative resource to employees and stakeholders at all levels of the organization.

• Maintain accurate records and documentation related to HR processes.

• Contribute to special projects and initiatives as needed.

Requirements:

• Minimum of 2 years of experience in HR, with a strong background in HR generalist functions or HR specialist roles.

• Experience with leave and disability accommodations, or as an administrator of FMLA or ADA accommodations, is preferred.

• Familiarity with compliance regulations related to HR practices.

• Proven ability to work independently, prioritize tasks, and meet deadlines consistently.

• Excellent communication and interpersonal skills, with the ability to interact professionally at all levels of the organization.

• Strong attention to detail and organizational skills.

• Proficiency in using Zendesk or similar ticket management systems is a plus.

About Talent Solutions

ManpowerGroup is proud to be an equal opportunity affirmative action workplace. We celebrate diversity and are committed to providing an inclusive environment for all employees. Qualified applicants will receive equal consideration for employment without regard to race, religion, creed, color, national origin, citizenship, marital status, pregnancy (including childbirth, lactation and related medical conditions), age, gender, gender identity or expression, sexual orientation, protected veteran status, political ideology, ancestry, the presence of any physical, sensory, or mental disabilities, or other legally protected status.

Salary: Max. $24/hr.

Benefits: ManpowerGroup offers a comprehensive benefits package to include Medical, Dental, Life insurance and Disability for Staff and Consultants, as well as 401K.

Reasonable accommodation during the interview process can be provided. Contact for assistance.

ManpowerGroup is an EO/AA Employer/Minorities/Veteran/Women/Disabled/LGBT

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.