JOB REQUIREMENTS: Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, includingTimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton. Job Overview The Regional Support Representative will interact with various Komatsu Groups including but not limited to: Service Centers - establishing new and maintaining existing relationships (CSRs, warehouse personnel, account managers, etc). Operations and Quality -work with factory operations group to drive order fulfillment by customer required date. Service Departments - work closely with planning, pricing, and marketing to ensure customers aregetting the correct parts when requested. Logistics Organizations -to expedite product. Key Job Responsibilities Primary point of contact between regional service centers and Milwaukee for service fulfillment support. Monitor and drive on-time delivery for orders shipping from Milwaukee Distribution Center (MDC). Support Komatsu booking, billing, and on-time delivery objectives. Coordinate with other service groups, logistics, and supply chain to ensure the regional customer get the information the service information they need when required. Identify, process, and expedite parts orders, supporting customer requirements. Participate in open order reviews weekly with regional service team.Collaborate with several cross functional teams to resolve regional issues and support service projects. Communicate and execute Regional Part Quote and delivery expedite requeststo meet customer order delivery expectations.Reconcile order acknowledgements. Control inventory by accurately following processes. Manage orders accurately into the SAP system. Develop and grow relationships with factory and regional counterparts. Build intercompany relationships while processing incoming inquires, sales orders, transport orders, and claims. Participate and lead the on-call rotation to provide customers 24/7 support. Qualifications/Requirements Bachelor\'s Degree in Business (or another similar field) preferred.Minimum of 1 year of customer... For full info follow application link. Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/4EF073FB6F454324