JOB REQUIREMENTS: Position Overview Be The Difference Begins with Great People. Are you looking for a new opportunity where you can make the difference in the lives of students and faculty? We\'re always looking for highly talented individuals to join our team people who think big, care deeply, and believe in being the difference in their work and community. We prioritize student success, access to education, and service in our work to educate well-rounded servant leaders who transform their fields, our society and the world. Our Catholic, Jesuit approach emphasizes student engagement with the world around them and formation of the heart and mind. We believe in our mission: The search for truth, the discovery and sharing of knowledge, the fostering of personal and professional excellence, the promotion of a life of faith, and the development of leadership expressed in service to others. These core values guide our relationships with our students, each other, and our community. Marquette University offers a rich and competitive Total Rewards package including medical, dental, vision, 403(b) with up to 8% company match, 5 weeks of time off, and tuition benefits for employees, spouses, and dependents with no payback requirement! For more information, please view the 2024 Total Rewards Guide. The Marquette Central Student Services Adviser provides cross-functional enrollment and student financial services within the MU Central Student Services unit. Services are provided to students and families in the areas of registration, academic records, financial aid, student employment and student accounts. This is your next opportunity to join an organization that invests in their employees\' career journey by diversifying their skills, deepening their expert knowledge, encouraging a healthy work-life balance, focusing on personal wellbeing, providing leadership training, and sustaining a culture of respect and inclusion. Duties and Responsibilities 1. Respond to students and families, in person, on the phone, and via e-mail, social media, or written correspondence; trouble-shoot problems and address concerns and issues in the areas of financial aid, student employment, student accounts, academic records and registration; clarify situations and follow through on issues until resolved, providing the necessary correspondence and contacts with students, parents and third parties... A complete list of duties and responsibilities can be found on Marquette\'s job postings. It is the policy of Marquette University to provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other applicable federal or state-protected classification. ***** OTHER EXPERIENCE AND QUALIFICATIONS: Required Knowledge, Skills and Abilities An earned baccalaureate degree. One or more years of customer service experience. Ability to react to customers quickly, thoughtfully, and courteously. Proficiency in desktop computing (word-processing, spreadsheets, email, and the Web. An appreciation of and sensitivity to diverse cultures and lifestyles. An ability to communicate effectively both orally and in writing with diverse populations. Excellent organizational skills with an ability to organize and prioritize multiple projects and tasks simultaneously. Proven ability to work effectively as a team member. Ability to analyze and interpret data and make independent decisions. Ability to maintain confidentiality of records and information. Ability to work flexible hours, as needed. Understanding of and commitment to MU\'s Vision, Mission and Values. Preferred Knowledge, Skills and Abilities MU experience in related field. Fluency in Spanish ***** APPLICATION INSTRUCTIONS: Apply Online: https://employment.marquette.edu/postings/21274 Qualified females, inorities, and special disabled veterans and other veterans are encouraged to apply.