JOB REQUIREMENTS: Milwaukee, Wisconsin, United States Houston, Texas, United States Rockwell Automation is a global technology leader focused on helping the world\'s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility -our people are energized problem solvers that take pride in how thework we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that\'s you we would love to have you join us! Job Description As a field support engineer, you will be asked to travel throughout North America to build customer relations and apply your technical expertise to on-site projects as you oversee field service deliverables, establish operational quality and assure customer satisfaction. You will provide customer support by performing on-site installation services and oversee any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. You will check out and approve operational quality of system equipment, instruct customers in the operation and maintenance of the system and serve as company liaison with customers on administrative and technical matters for assigned projects. You can expect day and overnight trips. You will report to the Manager, Engineering Services and work from any one of the following locations: Wisconsin, Ohio, or Texas. Your work will be remote, with up to 75% travel to customers. Your Responsibilities: Provide customer support through the performance of the installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of Rockwell equipment and systems. Program PLCs and HMIs systems for new or modified equipment utilizing RSLogix 5, 500, 5000, FactoryTalk Studio software, Studio5000, ControlLogix and CompactLogix. Program and commission AC and DC drive on web handling systems. Maintain automation and equipment including working with voltages up to 600VAC and 800 VDC. Troubleshoot problems, identify, and implement new or amended system functionality, identify operational process gaps, and take corrective actions. Perform project management function for customer projects including needs identification, scheduling, tracking, and reporting. Develop and write documentation as required (validation project plans, standard operating procedures, qualification summary reports,... For full info follow application link. Rockwell Automation is an Equal Opportunity Employer Disability/Veteran. If you are an individual with a disability and you need assistance or reasonable accommodation during the application process, email our Talent Acquisition representative at RAApplicationsupport@ra.rockwell.com. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/6240E1E0D4F3414E