Description Job Overview:

As the Rental Manager, you will be responsible for overseeing the day-to-day operations of our rental department. This includes managing rental agreements, coordinating equipment availability, ensuring compliance with safety standards, and leading a team of rental coordinators. Your goal will be to optimize rental processes, enhance customer satisfaction, and drive the growth of our rental business.

Key Responsibilities:

Operational Management:

Oversee the rental process from equipment availability to delivery and return.

Coordinate with the maintenance team to ensure all equipment is in optimal working condition.

Develop and implement efficient rental procedures and policies.

Monitor rental inventory and manage equipment logistics.

Customer Service:

Serve as the primary point of contact for rental clients, addressing inquiries and resolving issues.

Develop strong relationships with clients to understand their needs and provide tailored solutions.

Ensure high levels of customer satisfaction and handle any escalated concerns promptly.

Team Leadership:

Manage and mentor a team of rental coordinators and support staff.

Conduct performance evaluations and provide training to enhance team skills.

Foster a collaborative and productive work environment.

Financial Management:

Develop and manage the rental department budget.

Monitor rental rates and adjust pricing strategies as needed.

Prepare and analyze reports on rental performance and profitability.

Compliance and Safety:

Ensure all rental operations comply with company policies and industry regulations.

Implement and enforce safety procedures to prevent accidents and equipment damage.

Conduct regular inspections and audits to maintain equipment and operational standards.

Business Development:

Identify opportunities for expanding the rental business and increasing market share.

Collaborate with sales and marketing teams to promote rental services and attract new clients.

Stay informed about industry trends and competitor activities. Requirements ADP - Financial Services, Concur, CRM, Data Processing, About Time, Answering Inbound Calls, Buying Processes, Inbound Sales TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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