TouchPoint

Salary:

Other Forms of Compensation:

Pay Grade: 11

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

Job Summary

Summary: As a Dining Services Manager, you will manage a team of food service professionals and be responsible for the overall service in the main dining room as well as special functions. Additionally, you will assist with maintaining interdepartmental relations and integrating the dining service department with the facility plan of operation.

Essential Duties and Responsibilities:

• Oversees dining services operations of a medium to large volume location.

• Interacts with customers and resolves customer complaints in a friendly and service-oriented manner.

• Assists with profit and loss and budgeting as it pertains to this account.

• Works with the Chef and management team in creating menus and providing top quality food.

• Assists in the responsibility for all food service-related activities and be primarily involved in meal services in a seated dining room setting, including quality improvement, sanitation, infection control and all facility-related activities.

• Assists with the rollout of new culinary programs in conjunction with the marketing and culinary team.

• Assists with the preparation of quarterly reports for client presentation.

• Works with marketing and culinary department to increase sales by innovations and food quality.

• Communicates with the culinary department to ensure the food programs reflect the vision of the company.

• Performs other duties as assigned.

Qualifications:

• 2 years of food service management experience.

• Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations.

• Waited table and catering experience is preferred.

• Some knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation.

• Communication skills both written and verbal.

• Financial, budgetary, accounting and computational skills.

• Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.

• ServSafe Certification is preferred.

• Associate’s degree is preferred.

Apply to TouchPoint today!

TouchPoint is a member of Compass Group USA

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Associates at Touchpoint are offered many fantastic benefits.

• Medical

• Dental

• Vision

• Life Insurance/ AD

• Disability Insurance

• Retirement Plan

• Paid Time Off

• Holiday Time Off (varies by site/state)

• Associate Shopping Program

• Health and Wellness Programs

• Discount Marketplace

• Identity Theft Protection

• Pet Insurance

• Commuter Benefits

• Employee Assistance Program

• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf) for paid time off benefits information

Applications are accepted on an ongoing basis.

Touchpoint maintains a drugfree workplace.

Req ID: 1372395

TouchPoint

JENNIFER PULLUM

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