Description:

Job Title: Help Desk/Desktop Support Specialist Location: Milwaukee, WI Responsibilities: Provide desktop support for computers and software through phone and direct contact with clients at all levels. Enforce company procedures and standards. Log calls and update management on various issues. Function as the initial contact to resolve desktop, hardware, and software problems. Experience imaging laptops and providing support on Microsoft 365 and Windows 10 is required. Qualifications: At least 1-2 years of work experience specifically in a field technician role. Proficiency in imaging laptops and supporting Microsoft 365 and Windows 10. Strong customer service skills and problem-solving abilities.

Skills:

Desktop, Windows, Help desk support, Customer service, Office 365, Windows 10, Ticketing system

Top Skills Details:

Desktop,Windows,Help desk support,Customer service,Office 365,Windows 10,Ticketing system

Additional Skills & Qualifications:

Our client in Milwaukee is looking for a technician to help with a laptop refresh project.

Experience Level:

Intermediate Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.