JOB REQUIREMENTS: Description With a purpose to make tomorrow a little bit better than today for each other, our customers, and our communities, Lube-Tech provides an environment where you can love what you do and be your best every day. What you will enjoy by being a part of a 2024 USA Great Place to Work certified company: A position that is: Salary Full time Mon-Fri With top-tier benefits starting DAY ONE including: Medical Plan options, including fertility coverage and free mental health and telehealth coverage Dental and Vision Insurance FSA/HSA options Paid parental leave Company-provided short-term disability, long-term disability and life insurance Supplemental Insurances, including accident, critical illness, hospital and supplemental life insurance 401(k) with a generous company match Pet Insurance Benefits Tuition reimbursement 21 Paid Days Off 7 Paid Holidays Exclusive role benefits: Short-term Incentive Plan (STIP) , ask your Talent Partner for details Dress For Your Day (casual dress environment) Work Your Way (hybrid work) - Three days on site with anchor day on Wednesdays Company phone provided Company computer provided HOW YOU WILL CONTRIBUTE TO OUR TEAM (Overview & Key Responsibilities): The Field Service Representative is responsible for servicing the day to day operations of existing A0-A3 customers by ensuring customer satisfaction through effective inventory management, order processing and problem solving. The role will be measured primarily on account retention, profitability and share of wallet growth. As part of providing a high-level of customer satisfaction, the Field Service Representative will be the customer go to for all Lube Tech services and products and working closely with Account Sales Executives to onboard new accounts. Order Processing Accurately, effectively and efficiently processes customer orders within established lead time parameters Follows a consistent routine entailing timely follow-up and good organizational skills Inventory Management and Account Servicing Utilizes inventory management processes and tools to help ensure (influence) that the right product is in the right place at the right time Monitors, checks, samples and manages customer inventory Fields customer calls; firefights and trouble-shoots customer issues/concerns Labels customer tanks accordingly Educating customers on proper products, storage, and handling Liaison between the customer and their OEM Ability to create and present proposals and TCO spreadsheet sheets Ability to visit 10-25 customers in a day Problem Solving Ability to get at root causes of problems and develops solutions to bring to resolution Input work orders for equipment and services Performance... For full info follow application link. Lube-Tech is an Equal Employment Opportunity/Affirmative Action Employer. Qualified applicants including women, minorities, veterans, and individuals with disabilities are encouraged to apply. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/AA0B737465ED4357