Position: Customer Data Specialist

Requisition ID:: 3556

Who we are: Brady makes products that make the world a safer and more productive place. We are a global leader in safety, identification and compliance solutions for a diverse range of workplaces. From the depths of the ocean to outer space, from the factory floor to the delivery room - we’re just about everywhere you look. Companies around the world trust Brady because of our deep expertise and knowledge across a wide range of industries and applications - powered by our world-class manufacturing capabilities.We have a diverse customer base in industries including electronics, telecommunications, manufacturing, electrical, construction, healthcare, aerospace and more. As of July 31, 2023, Brady employed approximately 5,600 people worldwide. Our fiscal 2023 sales were approximately $1.33 billion. Brady stock trades on the New York Stock Exchange under the symbol BRC. You can learn more about us at www.bradycorp.com Why work at Brady: A career at Brady means working for a global company that has thrived for over 100 years, and whose innovative spirit drives our future growth.Brady offers competitive pay and great benefits, supported by a culture that encourages collaboration and innovation. We strive to foster an inclusive workplace where diverse talent can learn, grow, and succeed. And with deeply rooted values, no matter where you work at Brady, you’ll feel connected to the community through our charitable contributions and opportunities to give back.Our headquarters are in Milwaukee, Wisconsin, but we have more than 70 locations globally, giving our employees the opportunity to work with colleagues around the world.What we need:Brady is seeking a Customer Data Specialist who will maintain, review and create Customer and Contact master records. Validate data entry standards are being followed. Assist Sales, Credit/Billing and Customer Service departments to ensure data accuracy. Administer record changes/updates as necessary through the use of data maintenance tools. Assist with process documentation and training. Seek resolutions to issues encountered with data and processes. Analyze the impact of configuration changes to master data. Requires knowledge of SAP, Salesforce.com in addition to 3rd party systems and tools.What you’ll be doing: Collaborate with cross-functional teams to ensure accurate and consistent customer data entry and maintenance. Monitor and cleanse customer data to eliminate duplicates, inaccuracies, and outdated information. Implement data quality standards and practices to maintain the integrity of master data. Contribute to the development and implementation of strategies for effective Customer Data Management. Provide training and guidance to all departments on customer master best practices. Review and process all customer master data audits for the applicable business areas. Assist in the testing and implementing of customer master processes with digital teams for website enhancements. Monitor and process all data protection regulation requests (e.g., CCPA). Utilize project management skills to manage open projects or requests. Supports management of One Brady North America customer master. What you’ll need to be successful: High school diploma, college degree desired. Minimum 2 years in a business environment. Ability to create, run and analyze reports. Use good judgment in what and how to communicate with customers. Excellent written and verbal communication skills. Proposes solutions to problems while also considering timeliness and effectiveness. Displays a positive attitude. Effective interpersonal skills. High attention to detail. Benefits: Complete insurance coverage with many starting on the first day of employment – medical, dental, vision, life. Family benefits (parental leave, fertility coverage, adoption, and surrogacy assistance); Employee Assistance Program (behavioral health, family counseling). 401K with company match. Tuition reimbursement. Paid vacation and holidays. Dress for your day dress code. #LI-Onsite