JOB REQUIREMENTS: Case Manager Supporting Youth Education - W2 - YOUTH002068 DESCRIPTION/RESPONSIBILITIES: Youth Education Navigator Job Responsibilities: * Maintain an up-to-date knowledge and familiarity with job center/workforce programs and services * Provides one-on-one session with customers on job center/workforce programs to explain eligibility and registration process and timelines for services. * Develop and maintain database and binder/booklet of internal and external community resources. Establish and maintain referral system. * Assist in community or in-house outreach to inform customers of program options, rights, responsibilities, and pertinent information as it relates to program specific eligibility. * Provide support for educational attainment. * Develop relationships with the regional high schools. * Assist youth with re-enrolling in local high school if prior drop out and/or recently moved * Identify alternative educational options for students outside of the public-school system. * Assist youth with enrolling and completing GED/HSED, as appropriate o If youth is a teen parent, assist youth in finding suitable childcare options * Develop and maintain new and existing relationships with educational programs and institutions based on program needs and community trends. * Mediate and facilitate student disputes (e.g., assisting students with problem-solving strategies) including student social skills groups (non-counseling in nature) for the purpose of enhancing positive student behavior and appropriate social skills. o Provide supportive services, including but not limited to the following: Technology - laptop/tablet, Mobile Internet/Hotspot, Transportation Assistance, Education Attainment Incentive (e.g., gift cards), Basic School Supplies (e.g., notebooks, folders, pencils/pens, backpack, etc), Other materials necessary to attend school (e.g., clothing/uniforms, winter coat, boots), Home School Materials (e.g., desk, lamp, chair, headphones, webcam, whiteboard) * Identify connections to supports and services to address specific needs * Collaborate with case managers and educational partners to assess youth and identify appropriate educational options and supportive resources (e.g., mentoring programs, literacy/ESL programs, tutoring programs). * Assist students with academic, attendance, and/or behavioral issues and assist parents and students in locating services (e.g., counseling, resource, and intervention referrals) to increase student success. * Responsible for entering all necessary participant information into the various systems, i.e.: WWP, ECF * Assist individuals with Disabilities in accessing job center/workforce program services including specialized equipment * Exercise excellent customer service skills when dealing with customers and use professional judgment in addressing barriers and/or concerns * Connect youth with resources to assist with vocational training, college or technical school, and/or employment * Serve as the primary education contact and coordinator for youth and involved staff, partners, and community agencies. * Identify and connect with resources that support youth, such as Boys and Girls Clubs, Youth Build, and other services. o Identify and connect with resources that provide youth with information on basic life skills such as financial literacy, household management, family planning, communication, time management, decision making, and leadership Employment with UMOS is contingent upon successful completion of a criminal background check prior to employment. UMOS is an equal opportunity Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by ederal, state or local laws. ***** OTHER EXPERIENCE AND QUALIFICATIONS: Youth Education Navigator Job Qualifications: * Minimum of a High School Diploma (or equivalent) supplemented by two years of post-secondary relevant education in human services or related field. Note: additional years of work experience in a relevant field can be substituted for one year of education. * Minimum two years\' experience in one or a combination of the following: instructional aide, vocational technician, career counseling tech or similar service. Note: additional years of post-secondary education in a relevant field can be substituted for one year of experience. * Must be familiar with all job center/workforce program functions including eligibility requirements, services and process. * Experience working with the following preferred: Special Education Programming, Individualized Education Plan Assessment Process, Department of Vocational Rehabilitation, truancy issues, drop-out prevention strategies, alternative school programming. * Effective oral and written communication skills to include problem solving and decision-making skills. * Knowledge and understanding of internal and external community resources. * Knowledge of computer programs and strong organizational skills. * Knowledge and understanding of the educational needs of the educationally and economically disadvantaged population that is culturally and linguistically diverse. * Bilingual in English and any other language preferred. * Must have a car and adequate auto liability insurance and be able to ***** APPLICATION INSTRUCTIONS: Apply Online: https://ars2.equest.com/?response_id=9229fca58e69ced06fdbcb7eb1356961 Other: Applicants ONLY to apply via URL link provided!