Description

• Answer incoming phone calls

• Answer and greet customers at door

• Scan various files into computer system

• Provide exceptional customer service by greeting families in person from time to time

• Monitor schedules and conference room time blocks to make sure operation runs smoothly

• Ensure accuracy in contracts, timelines, and compliance requirements.

• Manage multiple transactions, deadlines, and paperwork efficiently.

• Prioritizes tasks to keep rehab and holding costs on track and meet deadlines.

• Comfortable with CRM(Salesforce) and document tools (e.g., Microsoft Office & Google Suite, Adobe, etc).

• Follows structured checklists and procedures to ensure smooth transactions.

• Coordinates between agents, clients, lenders, title companies, and vendors.

• Navigates challenges and finds solutions when issues arise.

• Works closely with real estate agents, construction managers, and third parties.

Additional Skills & Qualifications

Required Skills:

• Bilingual in Spanish and English

• 2+ years customer service experience

• Ability to work on a computer (double monitor) and take phone calls (30 calls per day)

• Ability to communicate with various types of people - families in need, multi-million dollar stakeholders, internal teams, etc.

• Strong technical skills and familiarity with Google Drive

• Promote family friendly/encouraging environment

• Display empathy servant leadership

Pay and Benefits

The pay range for this position is $20.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Milwaukee,WI.

Application Deadline

This position is anticipated to close on Feb 21, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.