JOB REQUIREMENTS: Position Description: Every great life-changing discovery begins the same way-with new knowledge. It can change everything, from a single life to the future of entire communities. That\'s why academic medicine, and the continuous pursuit of knowledge, is at the center of everything we do at the Medical College of Wisconsin (MCW). As an Account Rep II, you will submit, post, and secure maximum allowable reimbursement from third-party carriers, government programs and Health Maintenance Organizations in the areas of claims submission and/or account follow-up. Requires extensive use of multiple internal and external computer systems/applications and contact with the above entities. Hybrid Position: 90% Remote & 10% Onsite Responsibilities: Apply extensive knowledge of multiple contracts, agreements, and government guidelines/regulations to submit, post, research and/or resolve accounts or claims. Communicate via phone with various representatives, both internally and externally as necessary. Analyze multiple sources of remittance to determine proper allocation of rejections, payments and/or adjustments, subject to individual carrier guidelines and contractual fee schedules. Respond to carrier requests for additional information or documentation. Review carrier denials and/or unacceptable reimbursement to (a) challenge the determination or (b) adjust appropriately. Review registration and update corresponding Department with information received from payer. Copy and forward remittance advice to appropriate team for follow-up. Responsible for identifying and escalating contractual carrier issues to the appropriate source. Assist training Account Rep I. Perform necessary billing activities such as claims to maintain team goals or assist other teams. Works special projects as assigned by supervisor. Knowledge - Skills - Abilities Knowledge of quality control, customer service standards, information management, procedural process, and recordkeeping. Computer, technical, interpersonal, oral communication, listening, and patience skills. Preferred Schedule: Full-time role with expectations for coverage during core business hours and flexibility required as necessary to accommodate business needs. Position Requirements: Minimum Qualifications: Appropriate experience may be substituted for education on an equivalent basis Minimum Required Education: High school diploma Minimum Required Experience: 2 years Preferred Qualifications: Preferred Experience: Customer Service and/or Medical Billing experience. #LI-RT1 Why MCW? Outstanding Healthcare Coverage, including but not... For full info follow application link. EEO/AA Minorities/Females/Vets/Disability The Medical College of Wisconsin is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, veteran status, disability or sexual orientation. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/17AF49E311794305 Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.