The application window has been extended and is expected to close on 09/15/2024

This is an onsite role and will require working out of the Milpitas/San Jose office location.

Who We Are

Be a part of the engineering team that designs and supports Cisco Silicon-One-based high-end networking hardware with market-leading capacity for core, peering, and data center interconnect.

What You'll Do

You will be part of a dedicated team whose foundations are open communications, empowerment, innovation, teamwork, and customer success. We are looking for a motivated Hardware Engineering Leader with a passion for hardware quality and customer satisfaction to contribute to the success of our current and next-generation products in the field.

Responsibilities:

• Lead the Hardware Quality and Field Failure Analysis engineering initiatives.

• Provide and manage hardware engineering support to customer-facing and support groups and collaborate with development and validation teams, manufacturing, and vendors as needed.

• Direct the fixing and root cause analysis of hardware issues, including electrical circuits, board signal integrity, power circuits, programmable components, and mechanical problems.

• Facilitate communication and creative problem-solving to identify root causes of customer issues, categorize failures, and implement corrective measures.

• Lead the creation of circuit designs and the generation of detailed schematics, where applicable, to improve product quality.

• Actively engage in design reviews to enable early detection of design issues before product release.

• Effectively manage vendor relationships, ensuring suitability and performance of high-quality components and alignment to project specifications.

• Create effective outbound communications to management and customer-facing teams.

• Lead a dedicated team of Hardware Quality and Failure Analysis engineers on a mission of continuous quality improvement to enhance customer satisfaction and product success.

Who You'll Work With

• This role brings visibility and empowerment. You'll work closely with customer-facing teams in technical support and marketing/sales, as well as product groups in engineering and manufacturing.

• Customer engagement and contributions to the bigger picture are opportunities for the right candidate.

• You'll also interact multi-functionally internally with teams working on hardware and software development, product validation, manufacturing NPI, custom development, and contract manufacturing at all product life cycle phases.

Who You Are

• You are an experienced or aspiring hardware leader familiar with technical project and program management. You work with large teams to achieve aggressive common goals.

• We seek standout colleagues who thrive in a fast-paced and dynamic environment and desire to contribute to the business's and the organization's success while growing themselves.

• Experience with people management is preferred but optional.

• Experience with technical project leadership and multi-functional project execution is required.

• The ideal candidate has a can-do attitude and is eager to learn and solve the most complicated problems.

• A true passion for problem-solving and hardware quality engineering

Minimum Qualifications:

• Bachelor's degree in Electrical or Computer Engineering

• 7+ years of relevant experience in hardware design and development.

• Experience in managing teams and/or leading technical projects.

Preferred Qualifications:

• Experience in hardware engineering in the networking equipment industry.

• Solid technical knowledge and ability to guide technical failure analysis investigations and design optimization

• Experience leading hardware projects and programs, with an understanding of the end-to-end product lifecycle from concept to production release and product sustaining

• Familiarity with contemporary hardware interfaces, CPU, USB, PCIe, Ethernet, high-speed SerDes, power and signal integrity, low-voltage, high-current power supplies, and distribution

• Familiarity with mechanical and thermal designs, constraints, trade-offs, and how they affect product performance and reliability

Why Cisco?

#WeAreCisco. We are all unique, but collectively, we bring our talents to work as a team, to develop innovative technology, and to power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you!

Nearly every internet connection around the world touches Cisco. We're the Internet's optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it's different from what we make, but what we make happens, which marks us out. We're helping those who work in the health service to connect with patients and each other, as well as schools, colleges, and universities, to teach even the most challenging times. We're helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G or otherwise.

We tackle whatever challenges come our way. We have each other's backs, recognize our accomplishments, and grow together. We celebrate and support one another—from big and small things to big career moments. Giving back is in our DNA (we get ten days off each year to do just that).

We know that powering an inclusive future starts with us. There is no way to move forward without diversity and a dedication to equality. Our 30 Inclusive Communities, which unite people around commonalities or passions, lead the way. Together, we're committed to learning, listening, and caring for our communities while supporting the most vulnerable with a collective effort to make this world a better place either with technology or through our actions.

So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world-changing? Be you with us! #WeAreCisco

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.