Description

We are seeking a dedicated Patient Registration professional to join our team in Middleburg, Florida, within the Healthcare industry. In this role, you will play a crucial part in ensuring smooth operations within our outpatient department by handling various patient-related tasks, from managing patient records to assisting patients with technology use.

Responsibilities:

• Assist patients in operating technology on tablets, ensuring a smooth and efficient patient experience.

• Accurately transfer patient record information into the Electronic Medical Record (EMR) system to ensure all patient details are up-to-date and easily accessible.

• Notify relevant departments promptly when patients have arrived for appointments, facilitating effective inter-departmental communication and coordination.

• Collect any residual dues from patients, ensuring all financial responsibilities are met in a timely manner.

• Maintain a strong presence at the entrance of the outpatient department, providing assistance and guidance to patients as needed.

• Use your skills in Healthcare Administration, Medical Office operations, and EMR to ensure a high level of service is maintained.

• Ensure all tasks are carried out with a high level of attention to detail, reflecting the importance of accuracy in this role.

• Utilize your experience in patient-facing roles to provide excellent customer service, ensuring a positive patient experience.

• Display a high energy personality and willingness to serve others, contributing to a positive work environment and patient experience.

• Use your knowledge of the Epic EMR system to manage patient records effectively and efficiently.

Requirements • Must have experience in a medical office setting

• Knowledge and experience with dental procedures is preferred

• Proficiency in Health Information Management (HIM) is required

• Must have experience with Electronic Medical Records (EMR), specifically Epic EMR

• A background in Healthcare Administration is preferred

• Excellent communication and interpersonal skills

• Ability to handle sensitive patient information with confidentiality

• Strong organizational skills and attention to detail

• Ability to multitask and handle high-pressure situations

• Must be capable of working both independently and as part of a team

• Basic computer skills and proficiency in Microsoft Office Suite

• Must have a high school diploma or equivalent; a degree in a related field is preferred

• Prior customer service experience in a healthcare setting is a plus

• Bilingual skills are a plus but not required.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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