Tracking Code 1935-437 Job Description WilmerHale is a leading, full-service international law firm with 1,000 lawyers located throughout 12 offices in the United States, Europe and Asia. Our lawyers work at the intersection of government, technology and business, and we remain committed to our guiding principles of providing quality, excellent legal and client services; developing diversity among our lawyers and staff and cultivating an environment that promotes an ambitious spirit, collaboration and collegiality by drawing on the extraordinary talents and dynamic experience of our lawyers. Our goal is to reflect the diversity of our clients and the communities in which we practice. What You Will Be Doing The Proforma Review Specialist is responsible for proforma narrative review and editing for designated client matters to improve bill speed and quality for the firm's most complex and strategically important clients. The Proforma Review Specialist S will also support operations and continuous improvement of matter specific intelligent billing guidance (blocks & flags) to enforce client specific billing guidance and time entry. Additionally, the Proforma Review Specialist will assist with continuous improvement of proforma review techniques and associated time entry best practices based on available technology and lessons learned. About This Role Client/Matter Proforma Review: Responsible for proforma narrative review and editing for designated client matters to improve bill speed and quality for the firm's most complex and strategically important clients. Follow appropriate proforma review and feedback approach for assigned matters in consultation with the partner/counsel, billing secretary, and Legal Project Managers ("LPMs"). Where possible, standardize the firm approach for narrative review but allow flexibility for unique situations or practice related differences. Support matter intake for each Proforma Review Services ("PRS") assignment to include meeting with partners or counsel to set service expectations. Stay abreast of client outside counsel guidelines associated with PRS matter assignments and work with the LPM team to prepare and update client specific time entry guidance. Support continuous improvement of proforma review techniques and associated time entry best practices (blocks & flags, billing guidance, review technology, rejection analysis) based on available technology and lessons learned. Coordinate with LPMs assigned to supported matters to facilitate oversight and review of narrative edits prior to month end. Analyze and capture baseline metrics to support performance monitoring of each PRS assignment. Create and maintain a database of rejections/problematic narrative language for each assigned client, circulate to other team members. As necessary, meet with partner, secretary, LPM if assigned, and client contact to address write-downs or billing issues that result from rejected narratives, missing timekeepers, etc. Firm Time Entry Standards and Education: As required, provide support and assistance to PRS team efforts to develop and document firm-wide standards and best practices for timekeeper narratives entries. This may involve developing materials, delivering training, and coordinating with secretarial resources and other teams. Intelligent Billing Guidance (a/k/a Blocks & Flags): Assist with maintaining a catalog for firm, client, and matter blocks & flag tiers. Ensure firm-wide time entry narrative standards are supported by effective blocks & flags. As required, coordinate with LPMs to develop, test, and refine blocks & flags for specific clients and matters. Based on PRS assignments, evaluate the effectiveness of blocks & flag tiers, and provide feedback. Continuous Improvement: Assist with continuous improvement o