Job ID Number

R3674

Employment Type

Full time

Worksite Flexibility

Onsite

Job Summary

As the Product Owner you will be responsible for developing high-level strategy for the overall merchandising, personalization, and offers optimization of the client’s websites.

Job Description

The Product Owner will develop the high-level strategy for the overall merchandising, personalization, and offers optimization of the client’s websites. This position is full-time, hybrid, and a contract that renews on a semi-annual basis.

What You’ll Do

• Develop the high-level strategy for personalized content delivery, including the roadmap, Use Case Backlog, and any other planning efforts to ensure alignment with the overarching business strategy

• Act as a leader for the pod, resolving escalated impediments and driving execution through collaboration with the rest of the pod team

• Collaborate with executives and stakeholders to develop a unified vision and roadmap that ensures alignment in customer segmentation selection, overall business needs, and technical capabilities to support both personalized content and targeted offers pods

• Work with the PMO Lead to facilitate ceremonies such as sprint planning, daily stand-ups, and sprint reviews with the goal of ensuring task completion and tracking pod team progress

• Prioritize the Use Case Backlog on an ongoing basis given changing business needs as well as the provided prioritization framework

• Ensure accuracy when it comes to RICE scores for each use case and update as needed

• Serve as the decision maker on any ad-hoc requests for content ideas or offer proposals

• Remove any program-level impediments and blockers that are preventing pod teams from making progress on necessary delivery work

• Communicate directly with the pod teams and lead development efforts by representing and discussing the project vision and goals

• Drive execution of the strategy and use case tests amongst the members of the pod team

• Provide general oversight ensuring quality and speed to market

• Work with BI Data Analyst and Pod Team to glean insights and improve the process

• Drive web promotional strategy and execution across the client brands

• Develop standard operating procedures for distributing promotions, merchandising, optimization, and personalized messaging across the websites

• Collaborate with the marketing and revenue management teams to develop and execute targeted promotions and messaging that drive conversion

• Partner with BI, Content, Product Teams, and Personalization leads to drive deals and product recommendations

• Develop and implement merchandising efforts to mitigate site abandonment and make data-driven decisions to improve results

• Work directly with the BI teams to drive the overall strategy of site personalization. Activate CDP audiences on websites to drive optimal personalization and conversion

• Create and execute a strategic roadmap to deliver personalized messaging, offers, and recommendations, pairing the right offer for the right product to the right segment at the right time

Required:

• Experience with agile software development processes, requirements management, and project management using JIRA/Confluence or similar Agile collaboration tools

• Demonstrated experience in managing promotional and personalization strategies

• Strong knowledge of the e-commerce space, including competitive strategies

• Ability to adapt to change and constantly improve

• Ability to collaborate with stakeholders at all levels and across the organization

• Self-starter with a passion for independent problem-solving, proven data analysis skills, strong ownership/commitment, and proven leadership experience in managing online marketing initiatives across teams

• Preferred background: travel or retail

• Proficient in Web Analytics and Optimization Tools (Google/Adobe Analytics/Target/Monetate)

• Bachelor's Degree in business or a technology-related area of study

• 4+ years of experience as a Product Owner or Product Manager

Physical Demands:

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Reasonable Accommodation Statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.

Equal Employment Opportunity Policy Statement

It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.